Advanced Certificate in IT Management

A broad-based course to broaden employment options, adding to long-term career sustainability. Substantial, in-depth training for IT professionals.

Course Code: VIT015
Fee Code: AC
Duration (approx) Duration (approx) 900 hours
Qualification Advanced Certificate
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Learn a Broad Range of IT Skills

This course is a great way to learn a range of IT skills to prepare you for a range of work tasks and environments.

Students have great flexibility to choose modules that suit specific goals and learning needs.

Gain IT and Management Skills in one Course

The course develops a balance of skills in both information technology and management to produce a graduate with the foundation training to manage an IT business or department. This course does not require any previous IT experience though experience in using a personal computer will be useful.

  • This course allows students to combine an education in broad IT skills with business and management training. 

  • Self-paced, 900 hour professional training, supported by a team of tutors from around the world.

  • A very practical course, where every student is treated as an individual; and helped to develop skills that will set them apart and improve their employability anywhere in the world.

Modules

Core ModulesThese modules provide foundation knowledge for the Advanced Certificate in IT Management.
 Business Studies BBS101
 E Commerce BIT100
 Html (Writing a Website) VIT102
 Networking Foundations BIT103
 Visual Basic.Net BIT101
 Computer Servicing I VIT203
 
Elective ModulesIn addition to the core modules, students study any 3 of the following 19 modules.
 Industry Project I BIP000
 Cyber Security VIT103
 Flash CS BIT102
 Marketing Foundations VBS109
 Publishing I (Self Publishing Children's Books) BWR107
 Research Project I BGN102
 Advertising and Promotions BBS202
 ASP.NET BIT200
 Computer Servicing II VIT204
 Entrepreneurship BBS204
 Ethics BPS217
 Graphic Design BIT205
 Information Security BIT203
 Internet Marketing BIT204
 Javascript BIT202
 Photoshop CS - Beginner To Medium Level VIT202
 Project Management BBS201
 SQL For The Web BIT201
 Business Planning BBS302
 

Note that each module in the Advanced Certificate in IT Management is a short course in its own right, and may be studied separately.


COURSE CONTENT

The lessons in some of the modules are as outlined briefly below:

Writing a Web Site (HTML)

  1. Introduction to the Internet and HTML
  2. The most important HTML Tags
  3. Simplification through HTML Construction Software
  4. Creating Links
  5. Loading a Site onto the Internet
  6. Adding Graphics
  7. Designing a Web Site that Works
  8. Advanced Features

Visual Basic .Net Programming

  1. Introduction To Visual Basic
  2. Code Theory (Part 1)
  3. Code Theory (Part 2)
  4. Objects (Part 1)
  5. Objects (Part 2)
  6. Application Design

ASP.Net

  1. Introduction
  2. VB.NET Essentials
  3. Web Forms
  4. Web Server Controls
  5. Form Validation
  6. Classes and Namespaces
  7. ASP.NET Applications
  8. Interacting with Databases
  9. Error Handling
  10. Email from Your Applications
  11. Project: Creating an Online Store

E Commerce

  1. Introduction – what is e-commerce (more than the internet)
  2. Success and failure – what makes the difference
  3. Promotional strategies – are different on the internet
  4. Optimizing web site potential
  5. Increasing web site exposure
  6. Automating supply of goods, services and cash flow
  7. Managing constant change
  8. Dealing with e-commerce problems

SQL

  1. Introduction to Databases
  2. Fundamentals of SQL
  3. Building a database with SQL
  4. Storing & Retrieving Data
  5. Advanced SQL database access methods
  6. Database Security
  7. Using SQL in applications
  8. Cursors
  9. Stored procedures
  10. Error Handling
  11. Dynamic SQL
  12. Advice & Tips

Javascript

  1. Introduction
  2. JavascriptEssentials I
  3. Javascript Essentials 2
  4. Functions
  5. Events and Event handling
  6. Advanced Javascript
  7. Dynamic HTML
  8. Writing Simple Web Applications
  9. Pop Ups and Navigation Menus.
  10. Javascript Applications

 Photoshop

  1. Learning the menus
  2. Working with digital image files
  3. Understanding the Tool Palette
  4. Using Layers, Actions and History
  5. Digital painting, shapes and colours
  6. Selecting, Resizing, Transforming and Masking
  7. Adjustments and modifications
  8. Adding Filters and Styles 
  9. Preparing files for print and web

Publishing I

  1. Nature and Scope of the Publishing world
  2. Desktop Publishing A
  3. Desktop Publishing B
  4. Illustration: Graphics
  5. Illustration: Photography
  6. Research Skills : Market Research, researching an article, etc
  7. Marketing of Publications
  8. Ethics & the law in publishing
  9. Developing a publishing project

Computer Servicing I

  1. The Computer Workshop.
  2. Computer and Workshop safety.
  3. Hardware Components.
  4. Different Systems & Basic Disassembly.
  5. System Assembly.
  6. Peripherals.
  7. Installation of software.
  8. Computer Maintenance.
  9. Troubleshooting.

Computer Servicing II

  1. Introduction to hardware components
  2. Basic Diagnostic Equipment
  3. Electric Circuits and Components
  4. Problem Solving and Fault Analysis
  5. Diagnostic Testing [A] (Self Tests and Diagnostic Cards)
  6. Diagnostic Testing [B] (System Board and Memory Tests)
  7. Software maintenance and troubleshooting
  8. Disk drives and CD-ROM
  9. Video and Audio Systems
  10. Developing a Maintenance Program

Business Studies

  1. Procedures for establishing a business
  2. Management procedures, including Quality Assurance
  3. Communication with suppliers and customers
  4. Problem solving techniques
  5. Staff management
  6. Financial management
  7. Developing production strategies
  8. Evaluating marketing performance

Business Planning

  1. Introduction to business plans
  2. Focus and Direction – Developing a clear direction and developing mission and vision statements
  3. Developing strategies and objectives
  4. Planning for growth
  5. Risk management and contingencies
  6. Systems – quality management, innovation management, information technology and control processes.
  7. Marketing plans
  8. Operations plans
  9. Human resources plans
  10. Financial plans

Project Management

  1. Introduction to Project Management
  2. Project Identification
  3. Project Planning
  4. Project Implementation
  5. Project Completion & Evaluation
  6. Improving Key Technical Skills
  7. Improving Key Leadership Skills
  8. Improving Key Interpersonal Skills

Networking Foundations

  1. Networking Terms, Concepts and Standards
  2. Network Topology, Architecture and Transmission Media
  3. Network Components and Hardware
  4. Network Design and Planning
  5. Network Upgrading and Project Management
  6. Network Protection and Maintenance
  7. Understanding Network Connecting Options
  8. Installation and Configuration of Network
  9. Basic TCP/IP Services and Applications
  10. Troubleshooting Tools for TCP/IP Networks

Marketing (Foundations)

  1. Marketing and the Business
  2. Scope of Marketing
  3. Target Marketing
  4. The Marketing Mix and Managing the Marketing Effort
  5. Product Presentation and Packaging
  6. Promotion
  7. Product Pricing and Distribution
  8. Customer Service
  9. Market Research
  10. Organisations - Structures and Roles

Research Project I

The Research Project involves some theoretical studies followed by designing, conducting and writing up research on a relevant topic. Selection of the topic, and progress in this project is monitored and guided by a tutor.

Industry Meetings (100 hours)

Industry Meetings involves attendance at committee meetings, seminars, conferences, exhibitions, trade shows, or any other events that are relevant. The student needs to submit documentary proof of attendance (eg. references, testimonials, receipts etc)

 

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Protecting Your Data
 
Data integrity is a term used extensively nowadays in the field of information security, so it is important to understand what the term integrity really means in this context.
Data integrity refers to data being unchanged when it is being created or stored on a disk or while being transmitted. To preserve data integrity, changes to data created, stored or transmitted should only occur when these changes are authorised. Data integrity is violated when stored data undergoes unauthorised changes whether these changes are caused by accident (such as bad disk sectors, hard disk crashes, transmission errors, noise in the transmission, etc.), by human error (from users, administrators, customers, etc.), or malicious intent.
There are many computational techniques used for verifying data integrity, the most common ones used are check sums, comparisons, message authentication, message digests and other mathematical algorithms. Cyclic Redundancy Check (also known as CRC) is one of the most important check sum technique and is used to check for errors on computers’ hard drives.
In order to preserve data integrity in information systems, it is important for any individual or business to understand and apply the protection, detection and correction models explained below.
 
Protection
Any business should be able to establish a set of standards and procedures in order to protect their information systems, and minimise the threats to data integrity. These threats include but are not limited to: human errors, hardware and equipment failure, computer viruses and worms, cybercrime and natural disasters (such as cyclones, earthquakes, tornadoes, floods, etc.)

Detection
It is also important to be able to detect any risks to data integrity before they start causing havoc and adversely affect the business.
 
Correction
Most businesses understand that data loss is never fully preventable, and regardless of how much they try to avoid it, data loss might still happen at some stage. This is why every business should have business continuity plans in place, and they should be able to implement them as soon as data loss occurs, in order to minimise business downtime. As its name implies, a business continuity plan aims at recovering crucial data and allowing a business to resume its normal operations as quickly as possible, by minimising business downtime and recovering crucial data.
To apply the protection, detection and correction models, individuals and organisations can follow a few primary ways to fully realise data integrity such as redundancy, frequent backups, offsite storage, disaster recovery planning, installing antivirus software, installing hardware and/or software based firewalls, using UPS (Uninterrupted Power Supply) devices, etc.
 
Full backup
A full backup is done when a copy of all the data is stored on the required media device (i.e. tape or disk). There are advantages and disadvantages for this type of backup. The main advantage is that a full backup allows you to store a complete copy of all the data on the system, although this would prove to be time consuming, resource consuming, and requires a lot of disk space for storing the backup copy.
When a person or a business performs full backup copies on their data every couple of days, weeks or months, some part of this data might be unchanged whereas other parts of the data might have changed. Therefore, performing regular backups on data that has not changed is considered as senseless work because the same data will be present on multiple backups. For this reason, a full backup should be used only when a complete disk image backup is required. In other cases, systems administrators should consider other types of backups such as incremental, differential or mirror, or a combination of a few backup options. These will be explained in the sections below.
 
Incremental backup
An incremental backup is a backup type that saves a copy of the files that have been created or modified since the last backup was run. An incremental backup is generally scheduled to run at regular intervals of time, after a full backup is taken of the data. As soon as some files get created or modified, the incremental backup will process those files and take a copy of them. Incremental backups rely on an index file in order to find out which files have been created or modified on the drive or drives being backed up.
 
Differential backup
A differential backup is somehow similar to an incremental backup but the main difference is that it does not update the index file when each task is executed which means that every task execution will process any modifications to the data since the last full backup.
The main advantage of a differential backup is its speed of data restoration, but on the downside this backup requires more disk space because every differential backup will be of the same size or larger than the previous one.
 
Mirror backup
A mirror backup is very similar to a full back up, but the main difference is that the backup files in a mirror backup cannot get compressed and cannot be password protected. The main purpose of a mirror backup is to create an exact copy of the source data so if the source data is lost, the mirrored backup data can be accessed using tools such as Windows Explorer.
 
Onsite backup
When data is backed up and saved locally using devices such as magnetic tapes, DVD drives, CD drives or other disk drives, the backup method is referred to as “onsite backup”. In order for a backup to be considered an onsite backup, the storage devices will need to be located in the same location as the place where the backup is being taken. With larger organisations, data is backed up using network attached storage (or NAS) drives. NAS drives are hardware devices that have special networking capabilities. Only medium to large businesses were able to afford NAS storage drives in the past, but these devices have since started to drastically drop in price and have since been used by home computer users and businesses alike.

Offsite backup
Unlike onsite backup, “offsite backup” refers to a data backup method whereby the data is backed up and stored in a remote location in order to provide an added layer of security for the data, in the event of a disaster.

 

WHAT WILL THIS COURSE DO FOR YOU?

THIS COURSE IS NOT A MAINSTREAM PROGRAM - But with many University IT graduates struggling in their careers; being different can be a big advantage!

Change is rapid and unavoidable in the computer industry. 

Often courses simply don't keep up to date; but if you learn the fundamentals across a wide enough swathe of the industry, from people who are not only teachers, but also practising programmers and technicians; you have the capacity to be part of the changes that are moving the IT industry forward.

This course is designed and delivered to prepare our graduates for change. It is a substantial and broad based course. Graduates from our courses have been very successful in the past; and often that is because our courses are outside the mainstream of education.

They are not the same as what you find elsewhere; they are focused on what you need to develop an outstanding future in the industry.

 
Since 1999 ACS has been a recognised member of IARC (International Approval and Registration Centre). A non-profit quality management organisation servicing education.

ACS Distance Education holds an Educational Membership with the ATA.

Member of Study Gold Coast Education Network.

ACS Global Partner - Affiliated with colleges in seven countries around the world.

UK Register of Learning Providers, UK PRN10000112


How can I start this course?

You can enrol at anytime and start the course when you are ready. Enrolments are accepted all year - students can commence study at any time. All study is self paced and ACS does not set assignment deadlines.

Please note that if a student is being assisted by someone else (e.g. an employer or government subsidy), the body offering the assistance may set deadlines. Students in such situations are advised to check with their sponsor prior to enrolling. The nominal duration of a course is approximately how long a course takes to complete. A course with a nominal duration of 100 hours is expected to take roughly 100 hours of study time to complete. However, this will vary from student to student. Short courses (eg. 100 hrs duration) should be completed within 12 months of enrolment. Certificates, Advanced Certificates and Awards (eg. over 500 hours duration) would normally be completed within 3 -5 years of enrolment. Additional fees may apply if a student requires an extended period to complete.
If a student cannot submit their assignments for 6 months to ACS, they should advise the school to avoid cancellation of their student
registration. Recommencement fees may apply.

Simply click on the ENROL OPTIONS button at the top of this screen and follow the prompts.

You can see the course price at the top of this page. Click 'enrolment options' to see any payment options available.

You can pay by Credit Card, PayPal, Afterpay or bank transfer.

Yes! We have payment plans for most courses. Click 'enrolment options' to see the available payment plans.
We also have Afterpay that will allow you to pay for your course or payment plans in four instalments (if you are in Australia).


What do I need to know before I enrol?

There are no entry requirements that you need to meet to enrol in our courses, our courses are for everyone.
If you are under 18, we need written permission from your parent/ guardian for your enrolment to continue, we can arrange that after you have enrolled.

You don’t need to purchase any additional resources to complete our courses.

We aim to teach you the essentials without you having to purchase any specific computer program.
We recommend that you have access to a word processing program, such as Microsoft Word or Google Docs, so that you can easily complete and submit your assignments.

You sure can. We are here to help you learn whatever your abilities.

Yes, if you are enrolling in a Certificate or Advanced Certificate, you might be eligible for credits if you have evidence of your previous studies or relevant experience. More information is here.

We recommend that you are able to browse websites, send emails and conduct online research. You will need to be able to type and submit your assignments.
If you have limited computer skills, we can make special arrangements for you.

This is possible, it depends on the institution. We recommend that if you would like to use our courses that you contact the institution first. Our Course Handbook is a good resource for this.

Our courses are written in English and we only have English speaking academic staff. If you can read and complete your assignments in English, our courses are ideal for you.

Our courses are designed to build knowledge, hands on skills and industry connections to help prepare you to work in the area, running your own business, professional development or as a base for further study.

This course is aimed at providing you with a solid understanding of the subject. It has been designed to take 600 hours, which includes your course reading, assignment work, research, practical tasks, watching videos and more. When you complete the course, will have a good understanding of the area/ industry you want to work in.

It’s up to you. The study hours listed in the course are a rough guide, however if you were to study a short course (100 hours) at 10 hours per week, you could finish the course in 10 weeks (just an example). Our courses are self-paced, so you can work through the courses in your own time. We recommend that you wait for your tutor to mark and return your assignment before your start your next one, so you get the benefits of their feedback.

The course consists of course notes, videos, set tasks for your practical work, online quizzes, an assignment for each lesson (that you receive feedback from your tutor from) and ends in an exam (which is optional, if would like to receive the formal award at the end), using our custom built Learning Management System - Login.Training.

Our courses are designed for adults to gain professional development and skills to further their careers and start businesses.

Our custom online learning portal allows you to conduct your learning online. There may be practical tasks that you can do offline. You have the option of downloading your course notes or print them to read later.

There is also the option to pay an additional fee for printed course notes and or USB (availability limited to location and deliverability).

Yes, if you don’t have access to the internet, you can receive the course as paper notes or on a USB stick for an additional fee. We can also make alternative arrangements for you to send your assignments to us.

We offer printed notes for an additional fee. Also, you can request your course notes on a USB stick for an additional fee.

Yes, your tutor is here to help you. Simply post any questions you have in your login.training portal or contact the office and we can pass on a message to your tutor.

We are more learning focussed, rather than assessment focussed. You have online quizzes to test your learning, written assignments and can complete an exam at the end of the course (if you want to receive your certificate). You will not receive a pass/ fail on your course work. If you need to add more details on your assignment, we will ask you to resubmit and direct you where you need to focus. If you need help, you can ask your tutor for advice in the student room.

Each module (short course) is completed with one exam.

Exams are optional, however you must sit an exam if you would like to receive a formal award. You will need to find someone who can supervise that you are sitting the exams under exams conditions. There is an additional cost of $55 (AUS) $50 (O/S) for each exam.
More information is here

There are practical components built into the course that have been designed to be achieved by anyone, anywhere. If you are unable to complete a task for any reason, you can ask your tutor for an alternative.

When you complete the course work and the exams (8-9 exams) and you will be able receive your course certificate- an Advanced Certificate. Otherwise, you can receive a Letter of Completion.

You can bundle the short courses to create your own customised learning bundle, Certificates or Advanced Certificates. More information is on this page.

Yes, our courses are built to be applicable for people living anywhere in any situation. We provide the fundamentals, and each student can apply their own unique flair for their own interests, region and circumstances with the one-on-one guidance of a tutor. There is also a bit of student directed research involved.

Employers value candidates with industry skills, knowledge, practical skills and formal learning. Our courses arm you with all of these things to help prepare you for a job or start your own business. The longer you study the more you will learn.

ACS has an arrangement with OAMPS (formerly AMP) who can arrange Professional Indemnity from Australian and New Zealand graduates across all disciplines. Ph: 1800 222 012 or email acs@oamps.com.au.


Who are ACS Distance Education?

ACS Distance Education have been educating people for over 40 years.

We are established and safe- we have been in education for over 40 years.
We are focused on developing innovative courses that are relevant to you now and what you will need to know in the future.
We are focused on helping you learn and make the most of your experience.
You can enrol at any time, you can work on your course when it suits you and at your own pace.
We are connected to many industry bodies and our staff participate in continuous improvement and learning activities to ensure that we are ahead of what learning is needed for the future.

Our courses are not accredited by the Australian Government. However many of our courses are recognised and held in high regard by many industry bodies.

Our courses are written by our staff, who all have many years experience and have qualifications in their speciality area. We have lots of academic staff who write and update our courses regularly.


How do I enrol my staff/ sponsored students?

Yes, you can do a request for a bulk enrolment and request an invoice on our Invoice Request Form

We can prepare an invoice, quote or proforma invoice. Simply complete your details on our Invoice Request form

We can arrange bulk discounts for your course enrolment, please get in touch with us to discuss your needs.

Yes, we have many students who are in locked facilities, such as prisons or hospitals. We can cater by also offering paper notes at an additional cost.


What if I have any more questions or need more information?

We can assist you to find the right course for your needs. Get in touch with us via email (admin@acs.edu.au) call on +61 7 5562 1088 or complete our course advice form.


What if I change my mind?

Please get in touch with studentservices@acs.edu.au if you would like to be removed from our mail list.

If you would like ACS Distance Education to delete your information at any time (whether you are a customer or a prospective customer), please contact our privacy officer and we will process this ( admin@acs.edu.au ).




Course Contributors

The following academics were involved in the development and/or updating of this course.

Sarah Jury

Over 15 years working in small business, I.T., education and science. Sarah has a PGCE(Post Compulsory Education), BSc(Hons) (Genetics), DipComp(Open), CertWebApps(Open).
She has designed and created several Web sites for different organisations.

Dr. Sherif Sakr

Research Scientist and University Lecturer in Computer Science and Engineering. Sherif has a PhD in Computer Science, MSc, BSc.

Josiane Joubran

CSC consultant with IBM, Software QA Engineer, Course Writer and Tutor. Josiane is an I.T professional with extensive experience with computer hardware and engineering in Lebanon and Australia. Josiane has a B.Eng., Grad.Dip.I.T., Master Info.Tech., MCP,





Tutors

Meet some of the tutors that guide the students through this course.

Lachlan Allan

Lachlan has experience of the hospitality, banking and utilities sectors in managerial positions in the UK. Following a career change after moving to Australia, he is also experienced in the medical engineering field where he was an engineer responsible for devices at hospital sites and laboratories

Alan Vo

Alan has 14 years experience as an I.T professional in Australia. Extensive experience with software engineering, web development, web marketing, and ecommerce at digital agencies as well as client-sides on various projects and industries.

Josiane Joubran

Josiane has eight years experience as an I.T professional in Lebanon and Australia. Extensive experience with computer hardware and engineering, CSC consultant with IBM, Software QA Engineer, Course Writer and Tutor

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