Frequently Asked Questions


How can I start this course?

You can start at any time.

Simply click on the enrolment options button on a course and follow the prompts

1/ Your payment is processed by our student services team and they will contact you with details on how you can access your course. Keep an eye out for your enrolment details in your email. Enrolments are processed during business hours.

You can see the course price on the course page.

You can pay by Credit Card, PayPal, Afterpay or bank transfer.

Yes! We have payment plans.
We also have Afterpay that will allow you to pay for your course or payment plans in four instalments (if you are in Australia).

Short course- 2 options:
1 whole payment
2 part-payments

Certificate- 3 options:
1 whole payment
2 part-payments
4 part-payments

Advanced Certificate- 3 options:
1 whole payment
2 part-payments
3 part- payments


What do I need to know before I enrol?

There are no entry requirements you need to meet to enrol in our courses.
If you are under 18, we need written permission from your parent/ guardian for your enrolment to continue.

You don’t need to purchase any additional resources to complete our courses. If there is something in the course that you do not have or have access to, you can contact us, and we can adjust the set task for you.

We aim to teach you the essentials without you having to purchase any specific computer program.

We recommend that you have access to a word processing program, such as Microsoft Word or Google Docs, so that you can easily complete and submit your assignments.

You sure can. We are here to help you learn whatever your abilities.

Yes, if you are enrolling in a Certificate or Advanced Certificate, you might be eligible for credits if you have evidence of your previous studies or relevant experience. More information is here.

We recommend that you can browse websites, send emails and conduct online research. You will need to be able to type and submit your assignments.
If you have limited computer skills, we can make special arrangements for you.

This is possible, it depends on the other institution. We recommend that if you would like to use our courses that you check with the institution first, sending through the lesson structure, our credentials and credentials of our academic staff, located in our Course Handbook here

Our courses are written in English and we only have English speaking academic staff. If you can read and complete your assignments in English, our courses are ideal for you.

Our courses are designed to build knowledge, hands on skills and industry connections to help prepare you to work in the area, running your own business, professional development or as a base for further study.

Short Course
This course has been designed to cover the fundamentals of the topic. It will take around 100 hours to complete, which includes your course reading, assignment work, research, practical tasks, watching videos and anything else that is contained in the course. Our short courses are a great way to do some professional development or to learn a new skill.

Certificate
This course is aimed at providing you with a solid understanding in your selected discipline. It has been designed to take 600 hours, which includes your course reading, assignment work, research, practical tasks, watching videos and more. When you complete the course, will have a good understanding of the area/ industry you want to work in.

Advanced Certificate
This course is aimed at providing you with a solid understanding of the subject. It has been designed to take 600 hours, which includes your course reading, assignment work, research, practical tasks, watching videos and more. When you complete the course, will have a good understanding of the area/ industry you want to work in.

It’s up to you. The study hours listed in the course are a rough guide, however if you were to study a short course (100 hours) at 10 hours per week, you could finish the course in 10 weeks (just an example). Our courses are self-paced, so you can work through the courses in your own time. We recommend that you wait for your tutor to mark and return your assignment before your start your next one, so you get the benefits of their feedback.

The course consists of course notes, videos, set tasks for your practical work, online quizzes, an assignment for each lesson (that you receive feedback from your tutor from) and culminates in a final exam (which is optional, if would like to receive the formal award at the end), using our custom built Learning Management System- Login.Training.

Our courses are designed for adults to gain professional development and skills to further their careers and start businesses.

Our custom online learning portal allows you to conduct all of your learning online. There may be practical tasks that you can do offline. You have the option of downloading your course notes or print them to read later. There is also the option to pay extra for printed course and or USB.

Yes, if you don’t have access to the internet, you can receive the course as paper notes or on a USB stick for an additional cost. We can also make alternative arrangements for you to send your assignments to us.

We offer printed notes for an additional fee. Also, you can request your course notes on a USB stick for an additional fee.

Yes, your tutor is here to help you. Simply complete the contact form on your login.training portal.

We are more learning focussed, rather than assessment focussed. You have online quizzes to self-test your learning, written assignments and the option of completing an exam at the end of the course (if you want to receive your certificate). You will not receive a pass/ fail on your course work. If you need to complete more details on the assignment, we will ask you to resubmit, we will tell you where you need to focus on. If you need help, you can ask your tutor for advice in the student room.

Each module (short course) is completed with one exam.

Exams are optional for students studying courses and you must sit an exam if you would like to receive a formal award from us. You will need to find a supervisor who can supervise that you are sitting the exams under exams conditions. You will need to sit an exam in order to receive your award. There is an additional cost of $55 (AUS) $50 (O/S) for each exam.
To apply for an exam, please visit:

https://www.acs.edu.au/examapplication.aspx

There are practical components built into the course that have been designed to be achieved by anyone, anywhere. If you are unable to complete a task for any reason, you can ask your tutor for an alternative.

Short course- When you complete the course work and the exam and you will be able receive your course certificate- a Statement of Attainment. Otherwise, you can receive a Letter of Completion.

Certificate- When you complete the course work and the exams (6 exams) and you will be able receive your course certificate- a Certificate. Otherwise, you can receive a Letter of Completion.

Advanced Certificate- When you complete the course work and the exams (8-9 exams) and you will be able receive your course certificate- an Advanced Certificate. Otherwise, you can receive a Letter of Completion.

You can bundle the short courses to create your own customised learning bundle, Certificates or Advanced Certificates. More information is on this page.

Yes, our courses are built to be applicable for people living anywhere in any situation. We provide the fundamentals, and each student can apply their own unique flair for their own interests, region and circumstances with the one-on-one guidance of a tutor. There is quite a bit of student directed research involved.

Employers value candidates with industry skills, knowledge, practical skills and formal learning. Our courses arm you with all of these things to help prepare you for a job or start your own business. The longer you study the more you will learn.

We sometimes suggest that people contact businesses where their 'dream job' may be and ask questions like “What kind of attributes do you look for in your job candidates?” This is a great way to get to know more about the industry and the general attitudes of employers in the industry.

ACS has an arrangement with OAMPS (formerly AMP) who welcome Professional Indemnity applications from Australian and New Zealand graduates across all disciplines . Ph: 1800 222 012 acs@oamps.com.au.


Who are ACS Distance Education?

ACS Distance Education has been educating people for over 40 years.

We are established and safe- we have been in education for over 40 years.
We are focused on developing innovative courses that are relevant to you now and what you will need to know in the future.
We are focused on helping you learn and make the most of your experience.
You can enrol at any time, you can work on your course when it suits you and at your own pace.
We are connected to many industry bodies and our staff participate in continuous improvement and learning activities to ensure that we are ahead of what learning is needed for the future.

Our courses are not accredited by the Australian Government.

Our courses are written by our staff, who all have many years experience and have qualifications in their specialty area. We have lots of academic staff who write and update our courses regularly.


How do I enrol my staff/ sponsored students?

Yes, you can do a request for a bulk enrolment and request an invoice on our Invoice Request Form

We can prepare an invoice, quote or proforma invoice. Simply complete your details on our Invoice Request form.

We have many students enrolled through the Farm Household Assistance Package. We can provide Farm Household Case Officers for Services Australia with everything they need to enrol their clients into our courses.

We can arrange bulk discounts for your course enrolment, please get in touch with us to discuss your needs.

Yes, we have many students who are in locked facilities, such as prisons or hospitals. We can cater by also offering paper notes at an additional cost.


What if I have any more questions or need more information?

We can assist you to find the right course for your needs. Get in touch with us via email (admin@acs.edu.au) call on +61 7 5562 1088 or complete our course advice form.

Contact your tutor via the student room. If you need some more advice, our friendly student services team is here to help you (studentservices@acs.edu.au).

If you require alternate options for completing your course work due to health reasons or learning difficulties, please get in touch with us.

Contact our student services team. studentservices@acs.edu.au or +61 7 5562 1088


What if I change my mind?

Please get in touch with studentservices@acs.edu.au if you would like to be removed from our mail list.

If you would like ACS Distance Education to delete your information at any time (whether you are a customer or a prospective customer), please contact our privacy officer and we will process this ( admin@acs.edu.au ).

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