Business Studies


Course CodeBBS101
Fee CodeS2
Duration (approx)100 hours
QualificationStatement of Attainment
  

Learn to Manage a Business


  • Self paced course -introduction to business management
  • Learn to manage business
  • Start a business or improve a business
  • Learn from teachers with decades of successful experience in the world of business

This course develops the skills necessary for managing a small business, or a department within a larger business. Developed by professionals with many years of experience, it covers a range of topics that will ensure your career in Management has a strong foundation.



Lesson Structure

There are 8 lessons in this course:

  1. Establishment Procedures
    • The Business World
    • Ways to Begin a Business
    • Buying or Starting Up New
    • Market, Location, Regulations
    • Risks; emotional, financial
    • Common Reasons for Business Failure
    • Developing a 12 Month Plan
    • Creating a Business Plan
    • Motivation, Planning, Customers, Competitors, Promotion, Sales and Pricing, Employees, Premisis, Tax, Cashflow, Your Skills, etc
    • Legislation and Business Law
    • Legal Obligations
    • Partnerships
    • Contracts
    • Types of Business
  2. Management Procedures
    • Management Theory
    • Economic View, Behavioural View, Stakeholder Theory
    • Policies
    • Management Influences
    • Government Intervention
    • Classical School of Management Theory
    • Humanistic Management Theory
    • Scientific or Contingency Approach to Management
    • Systems Management
    • Neo Human Relations Management
    • Organisational Structures
    • "Functional", "Product/Market" and "Matrix" Structures
    • Coordination
    • Office Work
    • Quality Systems
  3. Communication in Business
    • Scope of Office Work
    • Business Letters
    • Customer Service
    • Writing Procedures
    • Clarity in Writing
    • Causes of Confusion
    • Concise Wording
    • Examples of Quality Assurance
  4. Problem Solving
    • Problem Solving Approaches
    • Non Complience Procedures
  5. Staff Management
    • Introduction
    • Interviewing, Recruitment and Staff Induction
    • Advertising
    • Potential Candidates
    • Interviews
    • Job Specifications
    • Management Styles
    • Supervision
    • Communicating with Employees
    • Giving Orders
    • Delegating
    • Motivating Employees
    • Security, ethics, gratitude, belief systems, etc
    • Negative Motivators
    • Space Management
    • Time Management
    • Viscious and Virtuous Cycles
    • Staff Training
    • Dealing with Complaints
    • Workplace Health and Safety
    • Work Sceduling
  6. Productivity
    • Introduction
    • Total and Partial Productivity Ratios
    • Foundation Economics
    • Goods, Resources, Performance Criteria
    • Economic Laws
    • Improving Results in Business
    • Profitability Ratios
  7. Financial Management
    • Introduction
    • Liquidity
    • Financial Records
    • Steps in the Bookkeeping Process
    • Basic Bookkeeping; Double Entry System, Ledger, Entrries resulting from Transactions, etc.
    • Cash Flow
    • Taxation
    • Financial Assistance
    • Insurance and Types of Insurance
    • Financial Terminology
    • Budgeting
    • Costing
    • Cost of Employing Labour
  8. Marketing Techniques
    • Scope and Nature of Marketing
    • Supply and Demand
    • Market ResearchMaking Contact and Communicating with Potential Customers
    • Convincing a Customer
    • Developing an Advertizement or Promotional Message

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Aims

  • Select appropriate procedures for the establishment of a small business.
  • Select appropriate procedures for the management of a small business.
  • Develop procedures for communicating with suppliers and customers of a small business.
  • Develop procedures for addressing problems in a small business.
  • Plan the management of staff in a small business.
  • Develop strategies for managing production in a small business or department within a larger organisation.
  • Perform different financial management tasks used in small business or department within a larger organisation.
  • Evaluate marketing techniques used in business.

What You Will Do

  • Find out what pay & conditions must be supplied for a list jobs.
  • Find out about how to register a business name in your state, including procedures and costs.
  • Find out the procedure for establishing a company.
  • List the legal requirements for the establishment of one of a list of businesses.
  • What are the legal rights and obligations of both the customer and the supplier in a legal contract?
  • Visit an office in a workplace, and observe the layout of that office, and the way in which the layout affects work performance.
  • Draw a sketch plan of an office, showing the arrangement of people, furniture and equipment.
  • Contact either (or both) the Standards Association in your country and/or an appropriate government department to find out more about Quality Assurance.
  • Compile a resource collection of information on office equipment.
  • Interview someone who works in a business involved in selling.
  • Investigate three different workplaces, in order to evaluate problems in small businesses.
  • Investigate two different small business workplaces, making observations and speaking with some staff,
  • Investigate the role of unions within a workplace.
  • Contact at least one workplace where enterprise bargaining has been used to establish working conditions for staff.
  • Investigate productivity in two different small business workplaces, from the same industry, and which provide the same or similar services or products.
  • Investigate changing conditions in the business environment that may affect production or objectives of business.
  • Investigate and prepare a management report on a business.
  • Investigate investment opportunities with an investment counsellor.
  • Investigate an established business. Consider how a product is marketed by this business in three different ways.


Credentials

ACS Global Partner - Affiliated with colleges in seven countries around the world.
ACS Global Partner - Affiliated with colleges in seven countries around the world.

ACS is recognised by the International Accreditation and Recognition Council
ACS is recognised by the International Accreditation and Recognition Council



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Kate Gibson

Kate has 12 years experience as a marketing advisor and experience as a project manager. Kate has traveled and worked in a variety of locations including London, New Zealand and Australia. Kate has a B.Soc.Sc, Post-Grad. Dip. Org Behaviour (HR).
Denise Hodges

Promotions Manager for ABC retail, Fitness Programmer/Instructor, Small Business Owner, Marketing Coordinator (Laserpoint). Over 20 years varied experienced in business and marketing. More recently Denise studied naturopathy to share her passion for healt
Bob James

Horticulturalist, Agriculturalist, Environmental consultant, Businessman and Professional Writer. Over 40 years in industry, Bob has held a wide variety of senior positions in both government and private enterprise. Bob has a Dip. Animal Husb, B.App.Sc.,
Lyn Quirk

M.Prof.Ed.; Adv.Dip.Compl.Med (Naturopathy); Adv.Dip.Sports Therapy Over 30 years as Health Club Manager, Fitness Professional, Teacher, Coach and Business manager in health, fitness and leisure industries. As business owner and former department head fo
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