Advanced Certificate in Human Resource Management

This course is a comprehensive foundation on which to build a strong career in HR. It covers a diverse range of subjects which is indicative of the scope of this profession.

Course CodeVBS039
Fee CodeAC
Duration (approx)900 hours
QualificationAdvanced Certificate

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Effective human resource (HR) management is an essential part of the development and execution of company strategy. Every work environment needs people who are skilled in understanding others and applying their skills to the management, recruitment and training of staff.

A competent HR manager is multi-skilled, and has a broad knowledge base. This course is a comprehensive foundation on which to build a strong career in HR. It covers a diverse range of subjects which is indicative of the scope of this profession. The course has been developed by a professional with over 30 years experience in the field.



Graduates may seek work across a wide range of industries, in positions such as:

  • Personnel Manager

  • Office Manager

  • Supervisor

  • Foreman

  • Business Owner/operator

  • Vocational Trainer, Instructor, Teacher

  • Careers Advisor

  • Department Manager

  • Employment Services Consultant; Employment Agent, etc

Human Relations Experts Get Jobs

Not every Human Relations Course will make you an expert though. To be successful you need not only knowledge of Human Relations, but also good skills in communication, problem solving and networking.

This course covers most of what you might find in an HR Degree course, but beyond that, we have interwoven into the course, projects, research and problem based learning projects to develop your networks within industry and generic practical skills to be successful in the business world.



Core ModulesThese modules provide foundation knowledge for the Advanced Certificate in Human Resource Management.
 Industry Project I BIP000
 Industrial Psychology BPS103
 Instructional Skills BGN101
 Motivation VBS111
 Personnel Management VBS107
 Supervision VBS104
Elective ModulesIn addition to the core modules, students study any 3 of the following 13 modules.
 Educational Psychology BPS105
 Health & Wellbeing VRE102
 Introduction to Psychology BPS101
 Management VBS105
 Psychology & Counselling BPS102
 Research Project I BGN102
 Workplace Health & Safety VBS103
 Business Storytelling BWR207
 Conflict Management BPS201
 Emotional Intelligence BPS223
 Managing Innovation BBS209
 Project Management BBS201
 Time Management BBS208

Note that each module in the Advanced Certificate in Human Resource Management is a short course in its own right, and may be studied separately.




There are 6 lessons as follows:

  1. Introduction & Organizational Structures
  2. Management Theories & Procedures
  3. Problem Solving & Decision Making
  4. Management Styles & External Influences
  5. Employing People & Interview Skills
  6. Staff Management


There are 10 lessons as follows:

  1. Introduction - Organisational structures & responsibilities.
  2. Understanding the work place - Government and private personnel departments, unions.
  3. Communications and human relations.
  4. Motivating employees.
  5. Organising the work place.
  6. Problem solving techniques.
  7. Discipline, complaints and grievances.
  8. Interviewing, recruitment, training.
  9. Work place safety.
  10. Dealing with management/worker participation/ report writing/ staff meetings.


This course contains eight lessons, as follows:

  1. Introduction
  2. Awareness
  3. Tangible Rewards
  4. Intangible Rewards
  5. Negative Motivators
  6. Initiating Motivation
  7. Maintaining Motivation
  8. Applications

Personnel Management

There are 10 lessons as follows:

  1. Human behaviour
  2. Workplace Communications
  3. Workplace Conditions
  4. Controlling Operations
  5. Recruitment and Induction
  6. Staff Training
  7. Work Teams
  8. Positive Discipline
  9. Grievances and Complaints
  10. Monitoring and Reporting

Introduction to Psychology
There are seven lessons in this course, as follows:

  1. The Nature & Scope of Psychology
  2. Neurological Basis of Behaviour
  3. Environmental Effects on Behaviour
  4. Consciousness And Perception
  5. Personality
  6. Psychological Development
  7. Needs, Drives And Motivation

Psychology and Counselling

There are seven lessons in this course, as follows:

  1. Stress
  2. Abnormal Behaviour
  3. Individual Behaviour
  4. Group Behaviour
  5. Methods of Dealing with Abnormalities
  6. Conflict Resolution
  7. Interpersonal Communication Skills

Industrial Psychology
There are ten lessons in this course, as follows:

  1. Introduction
  2. Understanding the Employees Thinking
  3. Personality & Temperament
  4. Psychological Testing
  5. Management & Managers
  6. The Work Environment  
  7. Motivation and Incentives
  8. Recruitment
  9. Social Considerations
  10. Abnormalities and Disorders

Conflict Management

There are eight lessons in this course, as follows:

  1. Conflict Management and Anger
  2. Listening
  3. Negotiation
  4. Mediation
  5. Facilitation
  6. Balance of Power
  7. Discussion and Group Work
  8. Crisis Analysis and Responses

Instructional Skills

There are 11 lessons as follows:

  1. Introduction to Training – Communication
  2. Understanding Learning
  3. Determining Training Requirements in The Workplace
  4. Commencing Training
  5. Developing a Lesson Plan
  6. Assessment and Evaluation of Training Programs
  7. Training Aids
  8. One-To-One Training
  9. Motivation Skills and Techniques
  10. Promoting Training
  11. Assessor Training

Educational Psychology

There are seven lessons in this course.

  1. Introduction: Development and Learning Theory
  2. Behavioural Learning
  3. Information Processing
  4. Memory Retention & Loss
  5. Individual Needs
  6. Constructivist Learning
  7. Motivation

Project Management
There are nine lessons as follows:

  1. Introduction
  2. Project Identification
  3. Project Planning
  4. Project Implementation
  5. Project Completion & Evaluation
  6. Technical Project Management Skills
  7. Leadership Skills
  8. Improving Key Personnel Skills
  9. Major Assignment

Workplace Health & Safety

There are 7 lessons as follows:

  1. Introduction
  2. Legislation
  3. Handling Chemicals
  4. Handling Equipment
  5. Handling Objects
  6. Standards & Rules
  7. Signs & Signals

Health & Wellbeing
There are eight lessons as follows:

  1. Industry Overview
  2. Modern Lifestyle Problems
  3. Human Nutrition
  4. Healthy Eating
  5. Stress Management
  6. Preventative Health
  7. Alternative Medicine
  8. Basic First Aid

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

 Research Project I

There are 7 lessons as follows:

  1. Determining Research Needs
  2. Searching For Information
  3. Research Methods
  4. Using Statistics
  5. Conducting Statistical Research
  6. Research Reports
  7. Reporting On A Research Project.

Industry Project can be replaced by Industry Meetings -This would mean attendance 100 hours of industry meetings such as seminars, conferences, trade shows, industry committees etc. The purpose of this requirement will be to ensure you are interacting with people who are actively working within your industry, in an “real world” industry context.

Through this interaction, you will have opportunities to relate things you have studied to real life situations, broadening your outlook and relevance with respect to your studies. Industry meetings develop networking and learning opportunities beyond other areas of study and should bring a practical perspective to your education which enhances everything else you do in your course.

The school will accept attendance ant any event or meeting where you have opportunity to interact with people from your industry, which is attended by one or more people who are actively involved in your industry, and are knowledgeable about your industry, whether they be amateurs or professionals.

Examples may be:

  • Joining and attending meetings of a professional association, institute, club, society or some other professional body.
  • Attending meetings as an intern or assistant to a consultant or other professional person (whether a paid or voluntary position)
  • Attending an exhibition, show, field days, festival or any other event.
  • Attending committee meetings, or serving on a committee of any organization which provides opportunities to interact with others from your industry.
  • Attendance at seminars, conferences or workshops which are attended by others from your industry.

You will normally make up your required hours by attending a variety of different events; for example: attending a week long conference might count for 50 to 60 hrs; and attending a trade show may count for 8 hours. Serving on a committee for 6 months may count for 3 to 4 hours per meeting.

Who Decides What to Attend?   You do!

As long as you can verify your attendance and the events can be seen as broadly satisfying the above criteria, it will be accepted,


ACS operates its own eBook publishing business, producing over 20 new reference books each year as a "guaranteed supply of supplementary reading for our students".
The range of texts available to colleges has been decreasing over recent years, and some subject areas that we teach are extremely difficult to acquire texts for.
See our bookshop at   


Through this course, you will learn to recognise and understand different people, matching and managing the right person with the most appropriate job in any workplace, from small businesses to large, and both public and private enterprises. HR professionals are employed by large organisations to exclusively concentrate on HR issues such as:
  - Advertising, finding, selecting and recruiting staff
  - Training, motivating and supporting staff
  - Dealing with difficult issues such as bullying, harassment, redundancies, termination of work, and so on.

In smaller organisations, HR expertise is no less important; but people may not be employed to exclusively look after HR issues.

This course may lead you to a position in a large organisation as an HR manager; but it is equally valuable and just as likely to be your stepping stone into any one of many other situations where HR expertise is of critical value; such as:
  • Managing a small business (yours or someone elses).
  • Careers counselling
  • Recruitment services
  • Business consulting or coaching
  • Project management


This course is different to many others.

It is an 'experiential based' learning program; designed to get you involved with the industry as you study. The industry is changing faster than ever; and will continue to change; and for ongoing success you need to become connected and remain connected, so that you see and adapt to recent changes, and ongoing changes as your career moves forward.

  • Graduates will know how to find, train and manage employees in any type of workplace
  • You will improve the workforce, hence the productivity of organisations you work in, or for.
  • You will have developed an awareness of the HR industry, and opportunities you may not have previously considered will be more evident.
  • Many students find themselves developing valuable industry contacts, and finding employment in HR before completing the course.
  • Some will become self employed, starting a consultancy business, employment service or become a business entrepreneur.
  • Others will follow a career path in a medium size or larger organisation.

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John Mason

Writer, Manager, Teacher and Businessman with over 40 years interenational experience covering Education, Publishing, Leisure Management, Education, and Horticulture. He has extensive experience both as a public servant, and as a small business owner. J
Kate Gibson

Kate has 12 years experience as a marketing advisor and experience as a project manager. Kate has traveled and worked in a variety of locations including London, New Zealand and Australia. Kate has a B.Soc.Sc, Post-Grad. Dip. Org Behaviour (HR).
Denise Hodges

Promotions Manager for ABC retail, Fitness Programmer/Instructor, Small Business Owner, Marketing Coordinator (Laserpoint). Over 20 years varied experienced in business and marketing. More recently Denise studied naturopathy to share her passion for healt
Lyn Quirk

M.Prof.Ed.; Adv.Dip.Compl.Med (Naturopathy); Adv.Dip.Sports Therapy Over 30 years as Health Club Manager, Fitness Professional, Teacher, Coach and Business manager in health, fitness and leisure industries. As business owner and former department head fo
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Project Management
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Psychological Profiling
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