Psychology & Counselling

Psychology & Counselling professional training. Study stress, abnormal behaviour, individual behaviour, group behaviour, conflict resolution and much more. Learn to understand and help people.

Course Code: BPS102
Fee Code: S2
Duration (approx) Duration (approx) 100 hours
Qualification Statement of Attainment
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Distance Learning Psychology And Counselling Course - learn about behaviour, psychological conditions and more

  • Learn about your own conditioning and behavioural responses and learn to analyse others.
  • Study to help yourself and help others! 
Hardly a day goes by without the feeling of stress creeping over us. Leading research from around the world has concluded that 70% to 90% of adults visit primary care physicians for stress-related problems.

Little wonder that counsellors and psychologists are frequently presented with problems of stress. Relationship demands, study demands, physical as well as mental health problems, balancing work/family and social demands, traffic congestion/road rage, product faults, discrimination, growing-up tensions—all of these conditions and situations are valid causes of stress.

While some people have a stress management system in place, others simply ‘keep on keeping on’ without stopping to consider the effects their daily stress is having on them. In some people, stress-induced adverse feelings and anxieties tend to persist and intensify. Learning to understand and master stress management techniques can help prevent the counter effects of this indiscriminate and ubiquitous disease.

According to the World Health Organisation, 25% of people will develop a mental or behavioural disorder during their life-span. While most individuals develop methods of coping with stress, some develop unhealthy defence mechanisms and behavioural patterns which interfere with their daily life. Others suffer mental breakdowns in response to too much stress. The most common physical disorders are depression, schizophrenia, Alzheimer’s disease, epilepsy, mental retardation, substance abuse disorders, and disorders of childhood and adolescents.

Abnormal psychology is concerned with the study of maladaptive or abnormal behaviour and the classification and prognosis of such maladjusted behaviour. If you find this interesting, this could be the course for you.

Lesson Structure

There are 7 lessons in this course:

  1. Stress
    • Introduction
    • The mind to body connection
    • How to recognise stress
    • What happens to the body when you experience stress
    • The physiological response
    • Chronic and acute stress
    • Erikson's psycho social stages
    • Oral sensory stage
    • Anal muscular stage
    • Genital locomotor stage
    • Latency stage
    • Adolescence
    • Young adulthood
    • Middle adulthood
    • Late adulthood
    • Social adjustment
    • Relationship betreen stress and heart disease
    • What are the basic sources of stress
    • Why some people suffer more
    • How to deal with stress
    • Defence mechanisms
  2. Abnormal behaviour
    • Definition of abnormality
    • Deviation from statistical norms
    • Deviation from social norm
    • Maladaptiveness in behaviour
    • Personal distress
    • Disability
    • Wakefield's harmful dysfunction concept
    • Psychologically healthy individuals
    • Deviation in character
    • Classification of mental disorders
    • Anxiety and mood disorders
    • Prevalence of depression
    • Treatment of depression
    • Schizophrenia
    • Substance related disorder
    • Disorders diagnosed in childhood
    • Delerium, Dementia, Amnestic and Cognitive disorders
    • Problems with classification
  3. Individual Behaviour
    • Pro social or altruistic behaviour
    • When do children first exhibit pro social behaviour
    • Socialisation
    • Conformity
    • Family influence
    • Disciplinary measures
    • Sibling influence
    • Influence of family structure
    • Influence of school
    • Praise
    • Influence of peers
    • Heiders balance theory
    • Dissonance theory
    • Cognitive dissonance
  4. Group behaviour
    • Social considerations
    • Temporary group
    • Organised group
    • Organisational groups
    • The influence of groups
    • Industrial groups
  5. Methods of dealing with abnormalities
    • Professionals in counselling and psychology
    • Therapist techniques
    • Transference
    • Directiveness and non directiveness
    • Systematic desensitisation
    • Behaviour therapies
    • Psychoanalytical approach
    • Psychoanalytic techniques
    • Humanistic therapy
    • Eclectic approach
  6. Conflict resolution
    • Introduction
    • Conflict handling techniques
    • Anger
    • Negotiation
    • Joint problem solving
    • Problems with negotiation
    • Mediation
    • Procedure
    • Running a mediation process in a conflict situation
    • Agreements or contracts
    • Suggested timetable for a mediation session
  7. Interpersonal communication skills
    • Introduction
    • Communication channels
    • Effective communication
    • Awareness
    • Communication skills
    • Hearing verbal messages
    • Perceiving non verbal messages
    • Responding
    • Verbal and non verbal communication
    • Bodu language
    • Communication barriers
    • Self awareness
    • Self esteem
    • Specific skills: listening, paraphrasing, reflective responses, etc
    • Conversation development
    • Professional relationship building

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Aims

  • Identify the nature of conflict and stress and why this issue affects so many people today.
  • Identify and examine behaviours that are characterised as abnormal and compare and contrast these with behaviours characterised as healthy.
  • Explain social influence on individual behaviour.
  • Explain social influence on group behaviour.
  • Describe alternative methods of dealing with psychological problems.
  • Develop skills for resolving conflict.
  • Develop communication skills for counselling individuals.

What You Will Do

  • Find someone you know who you suspect has a type A personality. Talk to them to try to confirm if your suspicion is correct. Note (write down) the ways in which they appear to be a type A personality.
  • Talk with someone who is suffering, or has suffered stress. This might be a friend, relative, work mate, or anyone else you are able to find. Discuss their stress with them (current or past). Don’t push them, but try to discern from what they are happy to tell you, whether their stress was (or is) chronic or acute.
  • Consider conflict which occurs in either a workplace or recreation situation you are familiar with. This might be a place where you work, or a workplace you visit frequently (eg. A shop or office);or perhaps a sporting club, gymnasium or social group which you regularly attend. Make up a list of disputes or conflicts which you remember to have occurred in the past.
  • Consider an individual in your life, or else a character in a film or book, who you regard as abnormal. Consider why they are abnormal. Write down a list of reasons you are able to identify. Which method or defining abnormality was influencing your judgement of this character.
  • Find a teenager who you can interview. This might be a person you know (a relative, work colleague, member of an organisation you belong to etc), or perhaps you might contact and visit a youth club or organisation that deals with teenagers and arrange to interview someone. The person needs to be someone who exhibits some type of deviant behaviour, even if not extreme. Most teenagers will at some stage exhibit behaviour that is a deviance from social norms (even if the behaviour is not a deviance from age or peer group norms). Interview this teenager for at least 15 minutes. Make notes of your conversation, their responses (verbal and non-verbal).

Things are Not Always as They Seem

People don’t always want us to see what is going on in their mind or what they really are. Everyone seems different to what they really are at times.

How often do we hear of the murderer or serial killer who was “such a nice person”, “they were so friendly”, or “I could never believe they would do something like this.” But they DO things like this. 

Serial killers will often try to make special efforts to avoid being caught. They may kill for weeks, months or years before they are caught - if at all.  So to avoid being caught, serial killers will want to “fit in”, to appear “normal” so that they are not detected. They may even appear to be “nice” people.

Ted Bundy was a serial killer and rapist who assaulted and murdered at least 30 women between 1974 and 1978.  He was described as charismatic, handsome and had personality traits that enabled him to win the confidence of his young, attractive victims.

This is just an example to show how people can hide behind the “mask”, showing us the face they want us to see (most of the time).

So why do people hide themselves?  There are some obvious reasons. They may not like themselves. They may think others don’t like them. They may be afraid of being judged.

Defence Mechanisms

The famous psychiatrist, Sigmund Freud, argued that we use defence mechanisms to protect ourselves from things we don’t want to deal with or think about.  Freud argued that our personality is split into three parts: the ego, the superego, and the id.

  • The id is the childish part of ourselves. The part that wants things instantly. It is the pleasure-seeking part of our personality.
  • The ego stands between the superego and the id trying to cope with their conflicting demands.
  • The superego is the moral part of ourselves. The parent almost.

Freud argued that when the ego cannot cope with these conflicting demands, anxiety can occur. Anxiety is a signal from the ego that something is wrong. Freud suggested that defence mechanisms help shield the ego from the demands of the id and superego.

  • People may not knowingly use these defence mechanisms to cope with their anxiety, but these mechanisms can distort reality.  Defence mechanisms are not healthy, but they can allow people to adapt and function normally in the world.  Problems can arise when people overuse their defence mechanisms to avoid dealing with problems.

These defence mechanisms can therefore help the person to “hide” away from their problems and consequently hide their problems from other people, creating their “mask”.  There are many defence mechanisms, but here we will consider some of the mechanisms that can help people to maintain their mask.

Denial

This is one of the best-known defence mechanisms. Denial is a person’s refusal to admit or recognise that something has or is happening.  The person concerned seems unable to admit reality or face the truth. For example, a drug addict denying they have a problem.  A friend may therefore recognise that a person has a problem, but the person themselves will deny it, maintaining their mask to the outside world.

Sublimation

This allows people to act on their unacceptable impulses by converting them to more acceptable behaviours. For example, a person who is very angry may take up an aggressive sport as a way to vent frustration and aggression.

Projection

This is another defence mechanism that involves people taking their own unacceptable feelings and ascribing them to another person.  For example, Person A may really dislike Person B, but instead, Person A will think that Person B dislikes them.  Projection allows the person to express their desire or impulse but in a way the ego cannot recognise so reducing their anxiety.

All of these are ways that the person can maintain their mask to the world and to themselves. One of the ways in which we can see a person’s true self is through their body language.

 

Reasons to Study This Course

This course is to counselling what our Introduction to Psychology module is to psychology. It offers the ideal overview of different approaches to counselling and the types of influences on behaviour which might lead people to seek out the services of a counsellor. Students also learn about the different groups of mental health disorders as well as differences in individual and group behaviours. Graduates will feel they have a solid insight into what is required to be a counsellor.

This course will be of particular interest to people working in, or planning to work in:

  • Counselling
  • Psychotherapy
  • Psychology
  • Social work
  • Nursing
  • Caring roles
  • Health professions.
ACS is a Member of the Complementary Medicine Association.

Member of Study Gold Coast Education Network.

ACS Global Partner - Affiliated with colleges in seven countries around the world.

Since 1999 ACS has been a recognised member of IARC (International Approval and Registration Centre). A non-profit quality management organisation servicing education.


How can I start this course?

You can enrol at anytime and start the course when you are ready. Enrolments are accepted all year - students can commence study at any time. All study is self paced and ACS does not set assignment deadlines.

Please note that if a student is being assisted by someone else (e.g. an employer or government subsidy), the body offering the assistance may set deadlines. Students in such situations are advised to check with their sponsor prior to enrolling. The nominal duration of a course is approximately how long a course takes to complete. A course with a nominal duration of 100 hours is expected to take roughly 100 hours of study time to complete. However, this will vary from student to student. Short courses (eg. 100 hrs duration) should be completed within 12 months of enrolment. Certificates, Advanced Certificates and Awards (eg. over 500 hours duration) would normally be completed within 3 -5 years of enrolment. Additional fees may apply if a student requires an extended period to complete.
If a student cannot submit their assignments for 6 months to ACS, they should advise the school to avoid cancellation of their student
registration. Recommencement fees may apply.

Simply click on the ENROL OPTIONS button at the top of this screen and follow the prompts.

You can see the course price at the top of this page. Click 'enrolment options' to see any payment options available.

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We also have Afterpay that will allow you to pay for your course or payment plans in four instalments (if you are in Australia).


What do I need to know before I enrol?

There are no entry requirements that you need to meet to enrol in our courses, our courses are for everyone.
If you are under 18, we need written permission from your parent/ guardian for your enrolment to continue, we can arrange that after you have enrolled.

You don’t need to purchase any additional resources to complete our courses.

We aim to teach you the essentials without you having to purchase any specific computer program.
We recommend that you have access to a word processing program, such as Microsoft Word or Google Docs, so that you can easily complete and submit your assignments.

You sure can. We are here to help you learn whatever your abilities.

Yes, if you are enrolling in a Certificate or Advanced Certificate, you might be eligible for credits if you have evidence of your previous studies or relevant experience. More information is here.

We recommend that you are able to browse websites, send emails and conduct online research. You will need to be able to type and submit your assignments.
If you have limited computer skills, we can make special arrangements for you.

This is possible, it depends on the institution. We recommend that if you would like to use our courses that you contact the institution first. Our Course Handbook is a good resource for this.

Our courses are written in English and we only have English speaking academic staff. If you can read and complete your assignments in English, our courses are ideal for you.

Our courses are designed to build knowledge, hands on skills and industry connections to help prepare you to work in the area, running your own business, professional development or as a base for further study.

This course has been designed to cover the fundamentals of the topic. It will take around 100 hours to complete, which includes your course reading, assignment work, research, practical tasks, watching videos and anything else that is contained in the course. Our short courses are a great way to do some professional development or to learn a new skill.

It’s up to you. The study hours listed in the course are a rough guide, however if you were to study a short course (100 hours) at 10 hours per week, you could finish the course in 10 weeks (just an example). Our courses are self-paced, so you can work through the courses in your own time. We recommend that you wait for your tutor to mark and return your assignment before your start your next one, so you get the benefits of their feedback.

The course consists of course notes, videos, set tasks for your practical work, online quizzes, an assignment for each lesson (that you receive feedback from your tutor from) and ends in an exam (which is optional, if would like to receive the formal award at the end), using our custom built Learning Management System - Login.Training.

Our courses are designed for adults to gain professional development and skills to further their careers and start businesses.

Our custom online learning portal allows you to conduct your learning online. There may be practical tasks that you can do offline. You have the option of downloading your course notes or print them to read later.

There is also the option to pay an additional fee for printed course notes and or USB (availability limited to location and deliverability).

Yes, if you don’t have access to the internet, you can receive the course as paper notes or on a USB stick for an additional fee. We can also make alternative arrangements for you to send your assignments to us.

We offer printed notes for an additional fee. Also, you can request your course notes on a USB stick for an additional fee.

Yes, your tutor is here to help you. Simply post any questions you have in your login.training portal or contact the office and we can pass on a message to your tutor.

We are more learning focussed, rather than assessment focussed. You have online quizzes to test your learning, written assignments and can complete an exam at the end of the course (if you want to receive your certificate). You will not receive a pass/ fail on your course work. If you need to add more details on your assignment, we will ask you to resubmit and direct you where you need to focus. If you need help, you can ask your tutor for advice in the student room.

Each module (short course) is completed with one exam.

Exams are optional, however you must sit an exam if you would like to receive a formal award. You will need to find someone who can supervise that you are sitting the exams under exams conditions. There is an additional cost of $55 (AUS) $50 (O/S) for each exam.
More information is here

There are practical components built into the course that have been designed to be achieved by anyone, anywhere. If you are unable to complete a task for any reason, you can ask your tutor for an alternative.

When you complete the course work and the exam and you will be able receive your course certificate- a Statement of Attainment. Otherwise, you can receive a Letter of Completion.

You can bundle the short courses to create your own customised learning bundle, Certificates or Advanced Certificates. More information is on this page.

Yes, our courses are built to be applicable for people living anywhere in any situation. We provide the fundamentals, and each student can apply their own unique flair for their own interests, region and circumstances with the one-on-one guidance of a tutor. There is also a bit of student directed research involved.

Employers value candidates with industry skills, knowledge, practical skills and formal learning. Our courses arm you with all of these things to help prepare you for a job or start your own business. The longer you study the more you will learn.

ACS has an arrangement with OAMPS (formerly AMP) who can arrange Professional Indemnity from Australian and New Zealand graduates across all disciplines. Ph: 1800 222 012 or email acs@oamps.com.au.


Who are ACS Distance Education?

ACS Distance Education have been educating people for over 40 years.

We are established and safe- we have been in education for over 40 years.
We are focused on developing innovative courses that are relevant to you now and what you will need to know in the future.
We are focused on helping you learn and make the most of your experience.
You can enrol at any time, you can work on your course when it suits you and at your own pace.
We are connected to many industry bodies and our staff participate in continuous improvement and learning activities to ensure that we are ahead of what learning is needed for the future.

Our courses are not accredited by the Australian Government. However many of our courses are recognised and held in high regard by many industry bodies.

Our courses are written by our staff, who all have many years experience and have qualifications in their speciality area. We have lots of academic staff who write and update our courses regularly.


How do I enrol my staff/ sponsored students?

Yes, you can do a request for a bulk enrolment and request an invoice on our Invoice Request Form

We can prepare an invoice, quote or proforma invoice. Simply complete your details on our Invoice Request form

We can arrange bulk discounts for your course enrolment, please get in touch with us to discuss your needs.

Yes, we have many students who are in locked facilities, such as prisons or hospitals. We can cater by also offering paper notes at an additional cost.


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We can assist you to find the right course for your needs. Get in touch with us via email (admin@acs.edu.au) call on +61 7 5562 1088 or complete our course advice form.


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Course Contributors

The following academics were involved in the development and/or updating of this course.

Jacinda Cole (Psychologist)

Psychologist, Educator, Author, Psychotherapist.
B.Sc., Psych.Cert., M. Psych. Cert.Garden Design, MACA
Jacinda has over 25 years of experience in psychology, in both Australia and England. She holds a BSc (Hons) in Psychology and a Masters in Psycholo

Lyn Quirk

M.Prof.Ed.; Adv.Dip.Compl.Med (Naturopathy); Adv.Dip.Sports Therapy
Over 30 years as Health Club Manager, Fitness Professional, Teacher, Coach and Business manager in health, fitness and leisure industries. As business owner and former department head fo

Tracey Jones (Psychologist)

B.Sc. (Psych), M.Soc.Sc., Dip.Social Work, P.G.Dip Learning Disability, Cert Editing, Cert Creative Writing, PGCE.
Member British Psychological Society, Member Assoc. for Coaching, Member British Learning Assoc.
25 years industry experience in writing,





Tutors

Meet some of the tutors that guide the students through this course.

Melissa Leistra

Bachelor Education, Masters Human Nutrition

Melissa has a Masters Degree in Human Nutrition from Deakin University and Bachelor's degree specialising in personal development, health and physical education. She has enjoyed teaching Hospitality in the areas of commercial cookery and food and beverage. Her experience includes 16 years teaching health and nutrition and working in the hospitality industry. Melissa enjoys living a self-sustainable lifestyle on a farm and raising all types of animals. She is an experienced vegetarian/vegan cook and loves to create wholesome food using her slow combustion wood stove.

Davi Ponce

test

Yvonne Sharpe

RHS Cert.Hort, Dip.Hort, M.Hort, Cert.Ed., Dip.Mgt.

Over 30 years of experience in horticulture, education and management, Yvonne has travelled widely within and beyond Europe and has worked in many areas of horticulture from garden centres to horticultural therapy. She has served on industry committees and been actively involved with amateur garden clubs for decades.

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