Advanced Certificate in Education Support

A unique course equally focused on learning practices; management skills and the practical delivery of support services in the education context. More emphasis on education support than coal face teaching.

Course Code: VGN003
Fee Code: AC
Duration (approx) Duration (approx) 900 hours
Qualification Advanced Certificate
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Teaching today is No Longer Just Standing in Front of a Class and Lecturing

Modern technology has completely changed all this.....and there are more changes coming
  • Enrol and commence studying any time
  • Work at your own pace and focus on things of greater interest to you.
  • Great tutors, highly qualified, and with years of experience stand ready to support you every step of the way
Working in a school can be challenging and rewarding! Develop skills to work in a support capacity in education - especially schools based education.

This course is designed to provide skills that are valuable for people who work in support of teaching staff at a school or college, whether in an office or as a teachers aid.

Everyone learns differently. 

  • Some children learn fast, and others slow. Some learn better as adults than children.
  • Some learn better from interacting with other people; some having "relevant" experiences; and yet others may learn better when interacting with a computer.
  • Modern teaching is creating an ever increasing diversity in the ways we teach; and many of today's teaching tools may require technological or other forms of support, more than requiring a "trained" teacher who can give a lecture.


Core ModulesThese modules provide foundation knowledge for the Advanced Certificate in Education Support.
 Industry Project I BIP000
 Industry Project II BIP001
 Classroom Delivery Skills BGN106
 Educational Psychology BPS105
 Time Management BBS208
Elective ModulesIn addition to the core modules, students study any 5 of the following 21 modules.
 Child Psychology BPS104
 Communications VWR100
 Course Writing And Development BGN107
 Delivering Distance Education BGN108
 Esl Writing Fundamentals AWR101
 Health & Wellbeing VRE102
 Instructional Skills BGN101
 Introduction to Psychology BPS101
 Motivation VBS111
 Play Leadership VRE101
 Child and Adolescent Mental Health BPS214
 Computer Servicing I VIT203
 Counselling Children BPS218
 Developmental Psychology BPS210
 Developmental, Learning and Behavioural Disorders in Children and Adolescents BPS215
 Emotional Intelligence BPS223
 Managing Innovation BBS209
 Managing Remote Work BBS210
 Play Therapy BRE214
 Social Psychology I BPS205
 Professional Supervision BPS301

Note that each module in the Advanced Certificate in Education Support is a short course in its own right, and may be studied separately.


Human behaviour is motivated according to needs. Levels of "student" needs may be based upon Abraham Maslow's (1954) theory, as follows:  

  1. Physiological/Security - the need for food, shelter, etc, to feel safe and secure

  2. Social - the need to be accepted by others and to have friends

  3. Achievement and Esteem - the need to accomplish and have others recognise the efforts

  4. Autonomy - the need to do one's own work and work independently

  5. Self-Actualisation - the need to develop to the highest level of personal development.

Within this hierarchical system, it can be seen the need for food and security comes before that need for social acceptance.

The role of the teacher is to identify the need levels of individuals and aim their teaching to encourage them to reach a higher desired level of need.

What is Learning?

Learning is a process of gaining knowledge of (something) or to acquire skill in (some art or practice). It is based on memorising something, gaining experience with something or to become informed.

Factors that effect learning include:

Student influences:

  • each student is an individual with unique needs and experiences

  • active participation of each student improves learning

  • readiness to learn and perform tasks should be encouraged and all

  • students should be of an equal knowledge to allow them to perform set tasks.

Teacher influences:

  • credibility, trust and confidence be the students in the teacher

  • creation of learning atmosphere is up to teacher

  • motivation should be encouraged and cultivated by the teacher

  • positive attitudes should be reinforced

Material influences

  • content must be appropriate and meaningful

  • repetition and practice will consolidate information

  • distribution of work, study and practice

  • presentation mode may influence the learning process.


The learning processes of adults and children are dramatically different. Children rely on the pedagogical theory (empty jug theory - just pour information into the children), whereas adults rely on the andragogical theory (are ready to learn only what they need to learn). Adults also have the advantage of experience. Effective adult learning systems are the result of programmed experiences (such as driver's licence) plus the addition of unprogrammed experiences (eg. emotions).

Adult characteristics will therefore affect learning.

Characteristics include:

  •  have a good deal of relevant experience

  •  have set habits and strong tastes

  •  can make decisions and solve problems

  •  may fear falling behind

  •  have pride in themselves

  •  respond to reinforcement

  •  have ideas to contribute

  •  wish to apply their newly learnt skills/knowledge immediately.

Teachers to adults should therefore :

  • direct learning to make it immediately relevant

  • include adults experiences and backgrounds in lesson planning

  • use experiences to enhance self-esteem

  • encourage adults to reflect on their activities

  • clarify goals at regular intervals

  • inform adults of the rationale behind the teaching/learning methods

  • acknowledge needs of each adult

  • incorporate group and individual work.

Adults basically tend to study if they wish to learn more. They have the need to learn more. Most adults who do further education tend to pay for the course themselves and are willing to learn as they wish to direct their future. This is a major difference when compared to children.

When teaching adults there tends to be a decrease in the traditional methods of teaching (of telling and instructing), and an increasing emphasis on experimental techniques which tap the experience of the learners and involve them in analysing their experience.


Children are reliant upon other to teach them whatever is required to be learnt. At this stage though they do not appreciate this knowledge as they see no need for it at their present stage of development eg. studying accounting has no present importance for a 14 year old. They do expect it to be of use sometime in their future.

Children accept information at face value. Content may be accepted, or not, depending upon whether teacher encourages or deters the student in learning.

Children have little or no experience to use as a resource when learning or to share with other students. They are therefor regarded as clean slates.

They tend to be concerned with absorbing information rather than questioning it.

As a child, their primary concern at school is to learn.


Learning to make education work is more than just gathering factual information: it also requires an ability to choose the right information to apply to the situation at hand; as well as an ability to understand and apply that information appropriately.
A book, article or web site can give you information; but having a good library doesn't make you a good educator.

You need to move through a process of learning about education, and be guided by competent experts in order to properly learn something: and that is what this course can do for you.


Since 1999 ACS has been a recognised member of IARC (International Approval and Registration Centre). A non-profit quality management organisation servicing education.
Since 1999 ACS has been a recognised member of IARC (International Approval and Registration Centre). A non-profit quality management organisation servicing education.
ACS is an Organisational Member of the Association for Coaching (UK).
ACS is an Organisational Member of the Association for Coaching (UK).
Member of Study Gold Coast Education Network.
Member of Study Gold Coast Education Network.
ACS Global Partner - Affiliated with colleges in seven countries around the world.
ACS Global Partner - Affiliated with colleges in seven countries around the world.
UK Register of Learning Providers, UK PRN10000112
UK Register of Learning Providers, UK PRN10000112

How can I start this course?

You can enrol at anytime and start the course when you are ready. Enrolments are accepted all year - students can commence study at any time. All study is self paced and ACS does not set assignment deadlines.

Please note that if a student is being assisted by someone else (e.g. an employer or government subsidy), the body offering the assistance may set deadlines. Students in such situations are advised to check with their sponsor prior to enrolling. The nominal duration of a course is approximately how long a course takes to complete. A course with a nominal duration of 100 hours is expected to take roughly 100 hours of study time to complete. However, this will vary from student to student. Short courses (eg. 100 hrs duration) should be completed within 12 months of enrolment. Certificates, Advanced Certificates and Awards (eg. over 500 hours duration) would normally be completed within 3 -5 years of enrolment. Additional fees may apply if a student requires an extended period to complete.
If a student cannot submit their assignments for 6 months to ACS, they should advise the school to avoid cancellation of their student
registration. Recommencement fees may apply.

Simply click on the ENROL OPTIONS button at the top of this screen and follow the prompts.

You can see the course price at the top of this page. Click 'enrolment options' to see any payment options available.

You can pay by Credit Card, PayPal, Afterpay or bank transfer.

Yes! We have payment plans for most courses. Click 'enrolment options' to see the available payment plans.
We also have Afterpay that will allow you to pay for your course or payment plans in four instalments (if you are in Australia).

What do I need to know before I enrol?

There are no entry requirements that you need to meet to enrol in our courses, our courses are for everyone.
If you are under 18, we need written permission from your parent/ guardian for your enrolment to continue, we can arrange that after you have enrolled.

You don’t need to purchase any additional resources to complete our courses.

We aim to teach you the essentials without you having to purchase any specific computer program.
We recommend that you have access to a word processing program, such as Microsoft Word or Google Docs, so that you can easily complete and submit your assignments.

You sure can. We are here to help you learn whatever your abilities.

Yes, if you are enrolling in a Certificate or Advanced Certificate, you might be eligible for credits if you have evidence of your previous studies or relevant experience. More information is here.

We recommend that you are able to browse websites, send emails and conduct online research. You will need to be able to type and submit your assignments.
If you have limited computer skills, we can make special arrangements for you.

This is possible, it depends on the institution. We recommend that if you would like to use our courses that you contact the institution first. Our Course Handbook is a good resource for this.

Our courses are written in English and we only have English speaking academic staff. If you can read and complete your assignments in English, our courses are ideal for you.

Our courses are designed to build knowledge, hands on skills and industry connections to help prepare you to work in the area, running your own business, professional development or as a base for further study.

This course is aimed at providing you with a solid understanding of the subject. It has been designed to take 600 hours, which includes your course reading, assignment work, research, practical tasks, watching videos and more. When you complete the course, will have a good understanding of the area/ industry you want to work in.

It’s up to you. The study hours listed in the course are a rough guide, however if you were to study a short course (100 hours) at 10 hours per week, you could finish the course in 10 weeks (just an example). Our courses are self-paced, so you can work through the courses in your own time. We recommend that you wait for your tutor to mark and return your assignment before your start your next one, so you get the benefits of their feedback.

The course consists of course notes, videos, set tasks for your practical work, online quizzes, an assignment for each lesson (that you receive feedback from your tutor from) and ends in an exam (which is optional, if would like to receive the formal award at the end), using our custom built Learning Management System - Login.Training.

Our courses are designed for adults to gain professional development and skills to further their careers and start businesses.

Our custom online learning portal allows you to conduct your learning online. There may be practical tasks that you can do offline. You have the option of downloading your course notes or print them to read later.

There is also the option to pay an additional fee for printed course notes and or USB (availability limited to location and deliverability).

Yes, if you don’t have access to the internet, you can receive the course as paper notes or on a USB stick for an additional fee. We can also make alternative arrangements for you to send your assignments to us.

We offer printed notes for an additional fee. Also, you can request your course notes on a USB stick for an additional fee.

Yes, your tutor is here to help you. Simply post any questions you have in your portal or contact the office and we can pass on a message to your tutor.

We are more learning focussed, rather than assessment focussed. You have online quizzes to test your learning, written assignments and can complete an exam at the end of the course (if you want to receive your certificate). You will not receive a pass/ fail on your course work. If you need to add more details on your assignment, we will ask you to resubmit and direct you where you need to focus. If you need help, you can ask your tutor for advice in the student room.

Each module (short course) is completed with one exam.

Exams are optional, however you must sit an exam if you would like to receive a formal award. You will need to find someone who can supervise that you are sitting the exams under exams conditions. There is an additional cost of $60 incl. GST for each exam.
More information is here

There are practical components built into the course that have been designed to be achieved by anyone, anywhere. If you are unable to complete a task for any reason, you can ask your tutor for an alternative.

When you complete the course work and the exams (8-9 exams) and you will be able receive your course certificate- an Advanced Certificate. Otherwise, you can receive a Letter of Completion.

You can bundle the short courses to create your own customised learning bundle, Certificates or Advanced Certificates. More information is on this page.

Yes, our courses are built to be applicable for people living anywhere in any situation. We provide the fundamentals, and each student can apply their own unique flair for their own interests, region and circumstances with the one-on-one guidance of a tutor. There is also a bit of student directed research involved.

Employers value candidates with industry skills, knowledge, practical skills and formal learning. Our courses arm you with all of these things to help prepare you for a job or start your own business. The longer you study the more you will learn.

ACS has an arrangement with OAMPS (formerly AMP) who can arrange Professional Indemnity from Australian and New Zealand graduates across all disciplines. Ph: 1800 222 012 or email

Who are ACS Distance Education?

ACS Distance Education have been educating people for over 40 years.

We are established and safe- we have been in education for over 40 years.
We are focused on developing innovative courses that are relevant to you now and what you will need to know in the future.
We are focused on helping you learn and make the most of your experience.
You can enrol at any time, you can work on your course when it suits you and at your own pace.
We are connected to many industry bodies and our staff participate in continuous improvement and learning activities to ensure that we are ahead of what learning is needed for the future.

Our courses are not accredited by the Australian Government. However many of our courses are recognised and held in high regard by many industry bodies.

Our courses are written by our staff, who all have many years experience and have qualifications in their speciality area. We have lots of academic staff who write and update our courses regularly.

How do I enrol my staff/ sponsored students?

Yes, you can do a request for a bulk enrolment and request an invoice on our Invoice Request Form

We can prepare an invoice, quote or proforma invoice. Simply complete your details on our Invoice Request form

We can arrange bulk discounts for your course enrolment, please get in touch with us to discuss your needs.

Yes, we have many students who are in locked facilities, such as prisons or hospitals. We can cater by also offering paper notes at an additional cost.

What if I have any more questions or need more information?

We can assist you to find the right course for your needs. Get in touch with us via email ( call on +61 7 5562 1088 or complete our course advice form.

What if I change my mind?

Please get in touch with if you would like to be removed from our mail list.

If you would like ACS Distance Education to delete your information at any time (whether you are a customer or a prospective customer), please contact our privacy officer and we will process this ( ).

Course Contributors

The following academics were involved in the development and/or updating of this course.

Rosemary Davies

Businesswoman, Journalist, Editor, Broadcaster, Teacher, Consultant for over 30 years.

Jacinda Cole (Psychologist)

Psychologist, Educator, Author, Psychotherapist.
B.Sc., Psych.Cert., M. Psych. Cert.Garden Design, MACA
Jacinda has over 25 years of experience in psychology, in both Australia and England. She holds a BSc (Hons) in Psychology and a Masters in Psychology (Clinical) and also trained in psychoanalytic psychotherapy at the London Centre for Psychotherapy. She has co-authored several psychology text books and many courses including diploma and degree level courses in psychology and counselling. Jacinda has worked for ACS for over 10 years.

John Mason

Writer, Manager, Teacher and Businessman with over 40 years interenational experience covering Education, Publishing, Leisure Management, Education, and Horticulture. He has extensive experience both as a public servant, and as a small business owner.
John is a well respected member of many professional associations, and author of over seventy books and of over two thousand magazine articles.


Meet some of the tutors that guide the students through this course.

Yvonne Sharpe

Over 30 years of experience in horticulture, education and management, Yvonne has travelled widely within and beyond Europe, and has worked in many areas of horticulture from garden centres to horticultural therapy. She has served on industry committees and been actively involved with amateur garden clubs for decades.

Lyn Quirk

Lyn has 35 years of experience in the Fitness, Health and Leisure Industries. She has a string of qualifications that are far too long to list here; being qualified and registered to teach, coach or instruct a wide range of different sports and other skills.

Lyn established and managed Health clubs at three major five star resorts on Australia's Gold Coast, including The Marriott. She was a department head for a large government vocational college (TAFE), and has conducted her own aquafitness business for many years. Lyn has among her other commitments worked as a tutor for ACS for almost 10 years, and over that time, participated in the development or upgrading of most courses in her fields of expertise.

Alexander O'Brien

Alex was born and raised in Cork, in the Republic of Ireland. Having been trained in Architecture, Permaculture, Mechanical Engineering, Ceramics, Furniture Design/Construction, Sustainable building and Art,Craft and Design, his knowledge base is broad. Much of his professional work has been designing and making nature inspired spaces, creative reuse of materials, permaculture and natural ecology regeneration.

That being said, in his own words, " real passion is teaching. I adore sharing my knowledge and experience. Seeing students progress, and learning, that is my soul food."'

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