Advanced Certificate in Human Resource Management

Build a strong career in HR. Study the varied aspects,diversity and scope of HR with this comprehensive course to give you the broad knowledge expected of a multi-skilled HR Manager.

Course Code: VBS039

Payment Options

Duration (approx) 900 hours

Qualification Advanced Certificate

WORK IN HR MANAGEMENT

Graduates may seek work across a wide range of industries, in positions such as:

Personnel Manager
Office Manager
Supervisor
Foreman
Business Owner/operator
Vocational Trainer, Instructor, Teacher
Careers Advisor
Department Manager
Employment Services Consultant; Employment Agent, etc

Human Relations Experts Get Jobs

Not every Human Relations Course will make you an expert though. To be successful you need not only knowledge of Human Relations, but also good skills in communication, problem solving and networking.

This course covers most of what you might find in an HR Degree course, but beyond that, we have interwoven into the course, projects, research and problem based learning projects to develop your networks within industry and generic practical skills to be successful in the business world.

Course Structure

This course is made up of a number of modules. To complete this course you must study and pass all of the modules listed below.

Core Modules

Elective Modules

In addition to the core modules, students must also choose 3 of the following elective modules.

Accreditations

Complementary Medicine AssociationACS Global PartnerInternational Approval and Registration Centre

WHAT IS COVERED BY EACH OF THE MODULES?

MANAGEMENT
There are 6 lessons as follows:

Introduction & Organizational Structures.
Management Theories & Procedures.
Problem Solving & Decision Making.
Management Styles & External Influences.
Employing People & Interview Skills.
Staff Management.

SUPERVISION
There are 10 lessons as follows:

Introduction - Organisational structures & responsibilities.
Understanding the work place - Government and private personnel departments, unions.
Communications and human relations.
Motivating employees.
Organising the work place.
Problem solving techniques.
Discipline, complaints and grievances.
Interviewing, recruitment, training.
Work place safety.
Dealing with management/worker participation/ report writing/ staff meetings.

MOTIVATION
This course contains eight lessons, as follows:

Introduction
Awareness
Tangible Rewards
Intangible Rewards
Negative Motivators
Initiating Motivation
Maintaining Motivation
Applications

PERSONNEL MANAGEMENT
There are 10 lessons as follows:

Human behaviour
Workplace Communications
Workplace Conditions
Controlling Operations
Recruitment and Induction
Staff Training
Work Teams
Positive Discipline
Grievances and Complaints
Monitoring and Reporting

INTRODUCTION TO PSYCHOLOGY

There are seven lessons in this course, as follows:

The Nature & Scope of Psychology
Neurological Basis of Behaviour
Environmental Effects on Behaviour
Consciousness And Perception
Personality
Psychological Development
Needs, Drives And Motivation

PSYCHOLOGY AND COUNSELLING
There are seven lessons in this course, as follows:

Stress
Abnormal Behaviour
Individual Behaviour
Group Behaviour
Methods of Dealing with Abnormalities
Conflict Resolution
Interpersonal Communication Skills

INDUSTRIAL PSYCHOLOGY
There are ten lessons in this course, as follows:

Introduction
Understanding the Employees Thinking
Personality & Temperament
Psychological Testing
Management & Managers
The Work Environment
Motivation and Incentives
Recruitment
Social Considerations
Abnormalities and Disorders

CONFLICT MANAGEMENT
There are eight lessons in this course, as follows:

Conflict Management and Anger
Listening
Negotiation
Mediation
Facilitation
Balance of Power
Discussion and Group Work
Crisis Analysis and Responses

INSTRUCTIONAL SKILLS
There are 11 lessons as follows:

Introduction to Training – Communication
Understanding Learning
Determining Training Requirements in The Workplace
Commencing Training
Developing a Lesson Plan
Assessment and Evaluation of Training Programs
Training Aids
One-To-One Training
Motivation Skills and Techniques
Promoting Training
Assessor Training

EDUCATIONAL PSYCHOLOGY
There are seven lessons in this course.

Introduction: Development and Learning Theory
Behavioural Learning
Information Processing
Memory Retention & Loss
Individual Needs
Constructivist Learning
Motivation

PROJECT MANAGEMENT
There are nine lessons as follows:

Introduction
Project Identification
Project Planning
Project Implementation
Project Completion & Evaluation
Technical Project Management Skills
Leadership Skills
Improving Key Personnel Skills
Major Assignment

WORKPLACE HEALTH AND SAFETY
There are 7 lessons as follows:

Introduction
Legislation
Handling Chemicals
Handling Equipment
Handling Objects
Standards & Rules
Signs & Signals

HEALTH AND WELL-BEING
There are eight lessons as follows:

Industry Overview
Modern Lifestyle Problems
Human Nutrition
Healthy Eating
Stress Management
Preventative Health
Alternative Medicine
Basic First Aid

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

RESEARCH PROJECT 1
There are 7 lessons as follows:

Determining Research Needs
Searching For Information
Research Methods
Using Statistics
Conducting Statistical Research
Research Reports
Reporting On A Research Project.

Industry Project can be replaced by Industry Meetings -This would mean attendance 100 hours of industry meetings such as seminars, conferences, trade shows, industry committees etc. The purpose of this requirement will be to ensure you are interacting with people who are actively working within your industry, in an “real world” industry context.

Through this interaction, you will have opportunities to relate things you have studied to real life situations, broadening your outlook and relevance with respect to your studies. Industry meetings develop networking and learning opportunities beyond other areas of study and should bring a practical perspective to your education which enhances everything else you do in your course.

The school will accept attendance ant any event or meeting where you have opportunity to interact with people from your industry, which is attended by one or more people who are actively involved in your industry, and are knowledgeable about your industry, whether they be amateurs or professionals.

Examples may be:

Joining and attending meetings of a professional association, institute, club, society or some other professional body.
Attending meetings as an intern or assistant to a consultant or other professional person (whether a paid or voluntary position)
Attending an exhibition, show, field days, festival or any other event.
Attending committee meetings, or serving on a committee of any organization which provides opportunities to interact with others from your industry.
Attendance at seminars, conferences or workshops which are attended by others from your industry.

You will normally make up your required hours by attending a variety of different events; for example: attending a week long conference might count for 50 to 60 hrs; and attending a trade show may count for 8 hours. Serving on a committee for 6 months may count for 3 to 4 hours per meeting.

Who Decides What to Attend? You do!

As long as you can verify your attendance and the events can be seen as broadly satisfying the above criteria, it will be accepted,

TEXT BOOKS

ACS operates its own eBook publishing business, producing over 20 new reference books each year as a "guaranteed supply of supplementary reading for our students".

The range of texts available to colleges has been decreasing over recent years, and some subject areas that we teach are extremely difficult to acquire texts for.

See our bookshop at www.acsbookshop.com

ANY ENTERPRISE IS ONLY AS GOOD AS ITS EMPLOYEES

Through this course, you will learn to recognise and understand different people, matching and managing the right person with the most appropriate job in any workplace, from small businesses to large, and both public and private enterprises. HR professionals are employed by large organisations to exclusively concentrate on HR issues such as: - Advertising, finding, selecting and recruiting staff - Training, motivating and supporting staff - Dealing with difficult issues such as bullying, harassment, redundancies, termination of work, and so on. In smaller organisations, HR expertise is no less important; but people may not be employed to exclusively look after HR issues. This course may lead you to a position in a large organisation as an HR manager; but it is equally valuable and just as likely to be your stepping stone into any one of many other situations where HR expertise is of critical value; such as:

Managing a small business (yours or someone else's).
Careers counselling.
Recruitment services
Business consulting or coaching.
Project management.

WHAT WILL THIS COURSE DO FOR YOU?

This course is different to many others.

It is an 'experiential based' learning program; designed to get you involved with the industry as you study. The industry is changing faster than ever; and will continue to change; and for ongoing success you need to become connected and remain connected, so that you see and adapt to recent changes, and ongoing changes as your career moves forward.

Graduates will know how to find, train and manage employees in any type of workplace.
You will improve the workforce, hence the productivity of organisations you work in, or for.
You will have developed an awareness of the HR industry, and opportunities you may not have previously considered will be more evident.
Many students find themselves developing valuable industry contacts, and finding employment in HR before completing the course.
Some will become self employed, starting a consultancy business, employment service or become a business entrepreneur.
Others will follow a career path in a medium size or larger organisation.

How can I start this course?

You can enrol at anytime and start the course when you are ready. Enrolments are accepted all year - students can commence study at any time. All study is self paced and ACS does not set assignment deadlines.

Please note that if a student is being assisted by someone else (e.g. an employer or government subsidy), the body offering the assistance may set deadlines. Students in such situations are advised to check with their sponsor prior to enrolling. The nominal duration of a course is approximately how long a course takes to complete. A course with a nominal duration of 100 hours is expected to take roughly 100 hours of study time to complete. However, this will vary from student to student. Short courses (eg. 100 hrs duration) should be completed within 12 months of enrolment. Certificates, Advanced Certificates and Awards (eg. over 500 hours duration) would normally be completed within 3 -5 years of enrolment. Additional fees may apply if a student requires an extended period to complete.
If a student cannot submit their assignments for 6 months to ACS, they should advise the school to avoid cancellation of their student
registration. Recommencement fees may apply.

Simply click on the ENROL OPTIONS button at the top of this screen and follow the prompts.

You can see the course price at the top of this page. Click 'enrolment options' to see any payment options available.

You can pay by Credit Card, PayPal, Afterpay or bank transfer.

Yes! We have payment plans for most courses. Click 'enrolment options' to see the available payment plans.
We also have Afterpay that will allow you to pay for your course or payment plans in four instalments (if you are in Australia).

What do I need to know before I enrol?

There are no entry requirements that you need to meet to enrol in our courses, our courses are for everyone.
If you are under 18, we need written permission from your parent/ guardian for your enrolment to continue, we can arrange that after you have enrolled.

You don’t need to purchase any additional resources to complete our courses.

We aim to teach you the essentials without you having to purchase any specific computer program.
We recommend that you have access to a word processing program, such as Microsoft Word or Google Docs, so that you can easily complete and submit your assignments.

You sure can. We are here to help you learn whatever your abilities.

Yes, if you are enrolling in a Certificate or Advanced Certificate, you might be eligible for credits if you have evidence of your previous studies or relevant experience. More information is here.

We recommend that you are able to browse websites, send emails and conduct online research. You will need to be able to type and submit your assignments.
If you have limited computer skills, we can make special arrangements for you.

This is possible, it depends on the institution. We recommend that if you would like to use our courses that you contact the institution first. Our Course Handbook is a good resource for this.

Our courses are written in English and we only have English speaking academic staff. If you can read and complete your assignments in English, our courses are ideal for you.

Our courses are designed to build knowledge, hands on skills and industry connections to help prepare you to work in the area, running your own business, professional development or as a base for further study.

This course is aimed at providing you with a solid understanding of the subject. It has been designed to take 600 hours, which includes your course reading, assignment work, research, practical tasks, watching videos and more. When you complete the course, will have a good understanding of the area/ industry you want to work in.

It’s up to you. The study hours listed in the course are a rough guide, however if you were to study a short course (100 hours) at 10 hours per week, you could finish the course in 10 weeks (just an example). Our courses are self-paced, so you can work through the courses in your own time. We recommend that you wait for your tutor to mark and return your assignment before your start your next one, so you get the benefits of their feedback.

The course consists of course notes, videos, set tasks for your practical work, online quizzes, an assignment for each lesson (that you receive feedback from your tutor from) and ends in an exam (which is optional, if would like to receive the formal award at the end), using our custom built Learning Management System - Login.Training.

Our courses are designed for adults to gain professional development and skills to further their careers and start businesses.

Our custom online learning portal allows you to conduct your learning online. There may be practical tasks that you can do offline. You have the option of downloading your course notes or print them to read later.

There is also the option to pay an additional fee for printed course notes and or USB (availability limited to location and deliverability).

Yes, if you don’t have access to the internet, you can receive the course as paper notes or on a USB stick for an additional fee. We can also make alternative arrangements for you to send your assignments to us.

We offer printed notes for an additional fee. Also, you can request your course notes on a USB stick for an additional fee.

Yes, your tutor is here to help you. Simply post any questions you have in your login.training portal or contact the office and we can pass on a message to your tutor.

We are more learning focussed, rather than assessment focussed. You have online quizzes to test your learning, written assignments and can complete an exam at the end of the course (if you want to receive your certificate). You will not receive a pass/ fail on your course work. If you need to add more details on your assignment, we will ask you to resubmit and direct you where you need to focus. If you need help, you can ask your tutor for advice in the student room.

Each module (short course) is completed with one exam.

Exams are optional, however you must sit an exam if you would like to receive a formal award. You will need to find someone who can supervise that you are sitting the exams under exams conditions. There is an additional cost of $60 incl. GST for each exam.
More information is here

There are practical components built into the course that have been designed to be achieved by anyone, anywhere. If you are unable to complete a task for any reason, you can ask your tutor for an alternative.

When you complete the course work and the exams (8-9 exams) and you will be able receive your course certificate- an Advanced Certificate. Otherwise, you can receive a Letter of Completion.

You can bundle the short courses to create your own customised learning bundle, Certificates or Advanced Certificates. More information is on this page.

Yes, our courses are built to be applicable for people living anywhere in any situation. We provide the fundamentals, and each student can apply their own unique flair for their own interests, region and circumstances with the one-on-one guidance of a tutor. There is also a bit of student directed research involved.

Employers value candidates with industry skills, knowledge, practical skills and formal learning. Our courses arm you with all of these things to help prepare you for a job or start your own business. The longer you study the more you will learn.

ACS has an arrangement with OAMPS (formerly AMP) who can arrange Professional Indemnity from Australian and New Zealand graduates across all disciplines. Ph: 1800 222 012 or email acs@oamps.com.au.

Who are ACS Distance Education?

ACS Distance Education have been educating people for over 40 years.

We are established and safe- we have been in education for over 40 years.
We are focused on developing innovative courses that are relevant to you now and what you will need to know in the future.
We are focused on helping you learn and make the most of your experience.
You can enrol at any time, you can work on your course when it suits you and at your own pace.
We are connected to many industry bodies and our staff participate in continuous improvement and learning activities to ensure that we are ahead of what learning is needed for the future.

Our courses are not accredited by the Australian Government. However many of our courses are recognised and held in high regard by many industry bodies.

Our courses are written by our staff, who all have many years experience and have qualifications in their speciality area. We have lots of academic staff who write and update our courses regularly.

How do I enrol my staff/ sponsored students?

Yes, you can do a request for a bulk enrolment and request an invoice on our Invoice Request Form

We can prepare an invoice, quote or proforma invoice. Simply complete your details on our Invoice Request form

We can arrange bulk discounts for your course enrolment, please get in touch with us to discuss your needs.

Yes, we have many students who are in locked facilities, such as prisons or hospitals. We can cater by also offering paper notes at an additional cost.

What if I have any more questions or need more information?

We can assist you to find the right course for your needs. Get in touch with us via email (admin@acs.edu.au) call on +61 7 5562 1088 or complete our course advice form.

Take a look at their testimonials here.

What if I change my mind?

Our terms and conditions of enrolment are here.

Please get in touch with studentservices@acs.edu.au if you would like to be removed from our mail list.

If you would like ACS Distance Education to delete your information at any time (whether you are a customer or a prospective customer), please contact our privacy officer and we will process this ( admin@acs.edu.au ).

If students require a reproduction of their certificate, an electronic copy can be provided at a cost of AUD$35 incl GST. Printed copies are not available.

Course Contributors

The following academics were involved in the development and/or updating of this course.

Denise Hodges

Promotions Manager for ABC retail, Fitness Programmer/Instructor, Small Business Owner, Marketing Coordinator (Laserpoint). Over 20 years varied experienced in business and marketing. More recently Denise studied naturopathy to share her passion for health and wellness. Denise has an Adv.Dip.Bus., Dip. Clothing Design, Adv.Dip.Naturopathy (completing).

John Mason

Writer, Manager, Teacher and Businessman with over 40 years interenational experience covering Education, Publishing, Leisure Management, Education, and Horticulture. He has extensive experience both as a public servant, and as a small business owner.
John is a well respected member of many professional associations, and author of over seventy books and of over two thousand magazine articles.

Kate Gibson

Kate has 12 years experience as a marketing advisor and experience as a project manager. Kate has traveled and worked in a variety of locations including London, New Zealand and Australia. Kate has a B.Soc.Sc, Post-Grad. Dip. Org Behaviour (HR).

Lyn Quirk

M.Prof.Ed.; Adv.Dip.Compl.Med (Naturopathy); Adv.Dip.Sports Therapy
Over 30 years as Health Club Manager, Fitness Professional, Teacher, Coach and Business manager in health, fitness and leisure industries. As business owner and former department head for TAFE, she brings a wealth of skills and experience to her role as a tutor for ACS.