Specialist Award in Leisure Management

Study leisure management online and learn how to manage a swimming pool, sports ground, leisure centre, recreation facility or other leisure industry resource or program.

Course Code: VRE022
Fee Code: PA
Duration (approx) Duration (approx) 500 hours
Qualification Specialist Award
Get started!
Home Study Course for Leisure Professionals
  • Develop your "specialist Knowledge" to set yourself apart from others working in the leisure industry.
  • Choose modules to complement your existing experience or qualifications
  • Distinguish yourself with knowledge, skills and a qualification that is both different and beyond what others have in your industry.

Save

Modules

Core ModulesThese modules provide foundation knowledge for the Specialist Award in Leisure Management.
 Industry Project I BIP000
 Workshop I BGN103
 
Elective ModulesIn addition to the core modules, students study any 3 of the following 24 modules.
 Classroom Delivery Skills BGN106
 Ecotour Management BTR101
 Leisure Management 1 - Marketing BRE103
 Leisure Management II - Human Resources BRE104
 Play Leadership VRE101
 Recreation Leadership VRE100
 Sports Psychology BPS106
 Advanced Aerobics BRE208
 Aquafitness BRE207
 Bed & Breakfast Management BTR203
 Bushcraft And Wilderness Activities (Survival Skills) BTR201
 Entrepreneurship BBS204
 Event Management BRE209
 Food Preparation - Foundations of Cooking BRE212
 Leisure Facility Management I BRE205
 Leisure Management III - Administration BRE204
 Playground Design BHT216
 Sports Turf Management BHT202
 Adventure Tourism BTR302
 Amenity Horticulture I BHT324
 Ecotourism Tour Guide Course BTR301
 Leisure Facility Management II BRE306
 Leisure Management IV - Policies & Procedures BRE305
 Sports Nutrition BRE303
 

Note that each module in the Specialist Award in Leisure Management is a short course in its own right, and may be studied separately.


Policy Management in the Leisure Industry

Depending on the type of organisation involved, policies may need to be developed in some or all of the following areas:
  • Types of Membership - What will be the different categories of membership offered? Will there be discounts for continuing a membership, family discounts, etc. What input will members have in the operation of the business, or will they be treated solely as customers?
  • Refunds - A refund policy is important, and must be clearly stated upon the commencement of a membership agreement. For instance, a specific time frame should be indicated for receipt of any or all money and should be made with the "joining" term in mind. For instance, if the person is taking advantage of a short term special, like 60 days for $60.00, there may be no refund available, while a client taking up a 12 month membership may be given 14 days to request a full refund and have no refund available after the initial 14 days.
  • Record Keeping - Record keeping is a very large and important part of operating any business. In fact, it can become very burdensome to staff. However, by having a policy of what records are needed and the time frames in which they must be completed, it gives staff an opportunity to organise work loads and rosters suitable to keeping the business up to date. Not all records need to be completed every day, but some will need continual update, such as new memberships, while banking and bookkeeping records may be done once or twice a week, etc.
  • Complaints/Grievances (for customers, staff, suppliers) - Make sure that all policies in relation to customer and staff complaints are fair and equitable. While it is always a good policy to put customers first, it is also important, for both ethical and legal reasons, for staff to have a fair say. Having and following a complaints/grievance policy also provides staff guidance when dealing with difficult situations.
  • Confidentiality - Depending on the type of facility, a great deal of very personal information may be kept on clients, ranging from salary details to health concerns, injuries and operations, etc. A policy for where this information is kept, persons who have access to it and disciplinary procedures for those who brief confidentiality codes should all be covered.
  • Security (e.g. who has access, who has keys, club hours, etc)
  • Staff recruitment and Training - Recruitment and training are very important issues, and of concern to most staff. A set recruitment procedures should be in place, to ensure that existing staff are considered for promotion, and to ensure that promotion and new staff placement is done based on a fair and non-discriminatory basis. This will not only create a good avenue for staff morale, but also protect the business from breaching equal employment opportunity laws.
  • Training should be seen as both an induction issue and an ongoing staff issue. A policy of keeping staff up to date on new techniques, both in the recreation/leisure arena and in areas of business, sales and customer service is very important.
  • First Aid/Safety - Will there be a first aid officer? What is the procedure in an emergency? These are especially important in a leisure facility and should be made a priority in policy planning.
  • Customer Service - Saying "the customer always comes first" is a good theme for a business, but it is not a realistic policy. A customer service policy should not only give guidelines as to what services the business will provide, but also what it will not provide and why. It is of little value (and poor service) for staff to answer queries with "it's the company's policy not to allow this..." Instead, the policy should also outline the reasoning behind the decision, so that staff can inform customers, which is part of what customer service is about.
  • Pricing of Goods and Services, Handling Finances and Fundraising - All three of these can quite realistically come down to accounting practices, but again, the goal of the facility and what service is desired should also form part of any money related policy. For instance, by accounting standards, a new piece of gymnasium equipment may seem prohibitively expensive. However, if the policy of the company is to have the most up- to-date, modern facilities available and this is what the customer has paid for, then this policy must be weighed into the equation as to whether or not to make the purchase. The same can be said of fundraising activities. What may make good financial sense may not fit in with the overall policies of the enterprise. Renting a hunt club facility to an animal rights group might bring in needed cash, but the publicity and associated problems could far outweigh the monetary benefit in the longer term.
  • Use of Facilities (e.g. use by non-members, hiring out facilities)
ACS Distance Education holds an Educational Membership with the ATA.

ACS is a Member of the Complementary Medicine Association.

ACS Global Partner - Affiliated with colleges in seven countries around the world.

Since 1999 ACS has been a recognised member of IARC (International Approval and Registration Centre). A non-profit quality management organisation servicing education.


How can I start this course?

You can enrol at anytime and start the course when you are ready. Enrolments are accepted all year - students can commence study at any time. All study is self paced and ACS does not set assignment deadlines.

Please note that if a student is being assisted by someone else (e.g. an employer or government subsidy), the body offering the assistance may set deadlines. Students in such situations are advised to check with their sponsor prior to enrolling. The nominal duration of a course is approximately how long a course takes to complete. A course with a nominal duration of 100 hours is expected to take roughly 100 hours of study time to complete. However, this will vary from student to student. Short courses (eg. 100 hrs duration) should be completed within 12 months of enrolment. Certificates, Advanced Certificates and Awards (eg. over 500 hours duration) would normally be completed within 3 -5 years of enrolment. Additional fees may apply if a student requires an extended period to complete.
If a student cannot submit their assignments for 6 months to ACS, they should advise the school to avoid cancellation of their student
registration. Recommencement fees may apply.

Simply click on the ENROL OPTIONS button at the top of this screen and follow the prompts.

You can see the course price at the top of this page. Click 'enrolment options' to see any payment options available.

You can pay by Credit Card, PayPal, Afterpay or bank transfer.

Yes! We have payment plans for most courses. Click 'enrolment options' to see the available payment plans.
We also have Afterpay that will allow you to pay for your course or payment plans in four instalments (if you are in Australia).


What do I need to know before I enrol?

There are no entry requirements that you need to meet to enrol in our courses, our courses are for everyone.
If you are under 18, we need written permission from your parent/ guardian for your enrolment to continue, we can arrange that after you have enrolled.

You don’t need to purchase any additional resources to complete our courses.

We aim to teach you the essentials without you having to purchase any specific computer program.
We recommend that you have access to a word processing program, such as Microsoft Word or Google Docs, so that you can easily complete and submit your assignments.

You sure can. We are here to help you learn whatever your abilities.

Yes, if you are enrolling in a Certificate or Advanced Certificate, you might be eligible for credits if you have evidence of your previous studies or relevant experience. More information is here.

We recommend that you are able to browse websites, send emails and conduct online research. You will need to be able to type and submit your assignments.
If you have limited computer skills, we can make special arrangements for you.

This is possible, it depends on the institution. We recommend that if you would like to use our courses that you contact the institution first. Our Course Handbook is a good resource for this.

Our courses are written in English and we only have English speaking academic staff. If you can read and complete your assignments in English, our courses are ideal for you.

Our courses are designed to build knowledge, hands on skills and industry connections to help prepare you to work in the area, running your own business, professional development or as a base for further study.

This course is aimed at providing you with a solid understanding in your selected discipline. It has been designed to take 600 hours, which includes your course reading, assignment work, research, practical tasks, watching videos and more. When you complete the course, will have a good understanding of the area/ industry you want to work in.

It’s up to you. The study hours listed in the course are a rough guide, however if you were to study a short course (100 hours) at 10 hours per week, you could finish the course in 10 weeks (just an example). Our courses are self-paced, so you can work through the courses in your own time. We recommend that you wait for your tutor to mark and return your assignment before your start your next one, so you get the benefits of their feedback.

The course consists of course notes, videos, set tasks for your practical work, online quizzes, an assignment for each lesson (that you receive feedback from your tutor from) and ends in an exam (which is optional, if would like to receive the formal award at the end), using our custom built Learning Management System - Login.Training.

Our courses are designed for adults to gain professional development and skills to further their careers and start businesses.

Our custom online learning portal allows you to conduct your learning online. There may be practical tasks that you can do offline. You have the option of downloading your course notes or print them to read later.

There is also the option to pay an additional fee for printed course notes and or USB (availability limited to location and deliverability).

Yes, if you don’t have access to the internet, you can receive the course as paper notes or on a USB stick for an additional fee. We can also make alternative arrangements for you to send your assignments to us.

We offer printed notes for an additional fee. Also, you can request your course notes on a USB stick for an additional fee.

Yes, your tutor is here to help you. Simply post any questions you have in your login.training portal or contact the office and we can pass on a message to your tutor.

We are more learning focussed, rather than assessment focussed. You have online quizzes to test your learning, written assignments and can complete an exam at the end of the course (if you want to receive your certificate). You will not receive a pass/ fail on your course work. If you need to add more details on your assignment, we will ask you to resubmit and direct you where you need to focus. If you need help, you can ask your tutor for advice in the student room.

Each module (short course) is completed with one exam.

Exams are optional, however you must sit an exam if you would like to receive a formal award. You will need to find someone who can supervise that you are sitting the exams under exams conditions. There is an additional cost of $55 (AUS) $50 (O/S) for each exam.
More information is here

There are practical components built into the course that have been designed to be achieved by anyone, anywhere. If you are unable to complete a task for any reason, you can ask your tutor for an alternative.

When you complete the course work and the exams (6 exams) and you will be able receive your course certificate- a Certificate. Otherwise, you can receive a Letter of Completion.

You can bundle the short courses to create your own customised learning bundle, Certificates or Advanced Certificates. More information is on this page.

Yes, our courses are built to be applicable for people living anywhere in any situation. We provide the fundamentals, and each student can apply their own unique flair for their own interests, region and circumstances with the one-on-one guidance of a tutor. There is also a bit of student directed research involved.

Employers value candidates with industry skills, knowledge, practical skills and formal learning. Our courses arm you with all of these things to help prepare you for a job or start your own business. The longer you study the more you will learn.

ACS has an arrangement with OAMPS (formerly AMP) who can arrange Professional Indemnity from Australian and New Zealand graduates across all disciplines. Ph: 1800 222 012 or email acs@oamps.com.au.


Who are ACS Distance Education?

ACS Distance Education have been educating people for over 40 years.

We are established and safe- we have been in education for over 40 years.
We are focused on developing innovative courses that are relevant to you now and what you will need to know in the future.
We are focused on helping you learn and make the most of your experience.
You can enrol at any time, you can work on your course when it suits you and at your own pace.
We are connected to many industry bodies and our staff participate in continuous improvement and learning activities to ensure that we are ahead of what learning is needed for the future.

Our courses are not accredited by the Australian Government. However many of our courses are recognised and held in high regard by many industry bodies.

Our courses are written by our staff, who all have many years experience and have qualifications in their speciality area. We have lots of academic staff who write and update our courses regularly.


How do I enrol my staff/ sponsored students?

Yes, you can do a request for a bulk enrolment and request an invoice on our Invoice Request Form

We can prepare an invoice, quote or proforma invoice. Simply complete your details on our Invoice Request form

We can arrange bulk discounts for your course enrolment, please get in touch with us to discuss your needs.

Yes, we have many students who are in locked facilities, such as prisons or hospitals. We can cater by also offering paper notes at an additional cost.


What if I have any more questions or need more information?

We can assist you to find the right course for your needs. Get in touch with us via email (admin@acs.edu.au) call on +61 7 5562 1088 or complete our course advice form.


What if I change my mind?

Please get in touch with studentservices@acs.edu.au if you would like to be removed from our mail list.

If you would like ACS Distance Education to delete your information at any time (whether you are a customer or a prospective customer), please contact our privacy officer and we will process this ( admin@acs.edu.au ).




Course Contributors

The following academics were involved in the development and/or updating of this course.

John Mason

Writer, Manager, Teacher and Businessman with over 40 years interenational experience covering Education, Publishing, Leisure Management, Education, and Horticulture. He has extensive experience both as a public servant, and as a small business owner.
J

Lyn Quirk

M.Prof.Ed.; Adv.Dip.Compl.Med (Naturopathy); Adv.Dip.Sports Therapy
Over 30 years as Health Club Manager, Fitness Professional, Teacher, Coach and Business manager in health, fitness and leisure industries. As business owner and former department head fo





Tutors

Meet some of the tutors that guide the students through this course.

Tracey Jones

Tracey has over 20 years experience within the psychology and social work field, particularly working with people with learning disabilities. She is also qualified as a teacher and now teaches psychology and social work related subjects.

She is a book reviewer for the British Journal of Social Work. Tracey has also written a text book on Psychology and has had several short stories published.

Nicola Stewart

Nicola worked in publishing before changing direction to teach Anatomy, Physiology and various complementary therapies in the UK’s post-compulsory sector for 16 years. She is the published author of 10 books, plus a range of magazine articles and has also ghost-written across a number of genres. When she is not working for ACS, she provides specialist literacy tuition for children with dyslexia.

Lyn Quirk

Lyn has 35 years of experience in the Fitness, Health and Leisure Industries. She has a string of qualifications that are far too long to list here; being qualified and registered to teach, coach or instruct a wide range of different sports and other skills.

Lyn established and managed Health clubs at three major five star resorts on Australia's Gold Coast, including The Marriott. She was a department head for a large government vocational college (TAFE), and has conducted her own aquafitness business for many years. Lyn has among her other commitments worked as a tutor for ACS for almost 10 years, and over that time, participated in the development or upgrading of most courses in her fields of expertise.

Need Help?

Take advantage of our personalised, expert course counselling service to ensure you're making the best course choices for your situation.


I agree for ACS Distance Education to contact me and store my information until I revoke my approval. For more info, view our privacy policy.