Certificate in Health Support

Study health sciences, health industry practices and therapies online. Develop valuable knowledge and skills to work in support of health professionals.

Course Code: VRE017
Fee Code: CT
Duration (approx) Duration (approx) 600 hours
Qualification Certificate
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Work in support of Health Professionals

This course is a step below being a nurse or health practitioner; but will provide valuable knowledge and skills that are in demand across a wide range of positions that support health services.
Health Services are more Diverse than Ever Before!
 
Going to the doctor should never be under rated; particularly with chronic and persistent complaints; but many people do patronise all sorts of other services for preventative or supplementary health care.
Doctors are also supported by a more diverse range of support services than ever before; from the people who manufacture and supply mendical services and equipment, to the many specialist services that cater to everything from nutritional counselling to laboratory testing.
 
This course provides a unique opportunity to develop a unique mix of knowledge and skills which are valuable in the health industries.
 
It may lead to employment in such things as: medical administration, receptionist for a doctor, physiotherapist, chiropractor or naturopath; medical sales and marketing positions, assistant, attendant or paramedical support positions.

Modules

Core ModulesThese modules provide foundation knowledge for the Certificate in Health Support.
 Human Anatomy & Physiology (Human Biology 1A) BSC101
 Medical Terminology BSC109
 Office Practices VBS102
 
Elective ModulesIn addition to the core modules, students study any 3 of the following 24 modules.
 Anatomy II (Human) BSC112
 Bookkeeping Foundations (Bookkeeping I) BBS103
 Communications VWR100
 Fitness Risk Management VRE104
 Instructional Skills BGN101
 Management VBS105
 Physiology II (Human) BSC111
 Play Leadership VRE101
 Recreation Leadership VRE100
 Aged Care and Counselling BPS212
 Child and Adolescent Mental Health BPS214
 Computer Servicing I VIT203
 Developmental Psychology BPS210
 Ecotherapy Practice BPS220
 Managing Mental Health in Adults BPS216
 Pet Therapy BPS221
 Play Therapy BRE214
 Therapeutic Nutrition BRE211
 Wellness Coaching BPS222
 Cardiorespiratory Performance (Human Biology III) BSC301
 Horticultural Therapy BHT341
 Professional Practice For Consultants BBS301
 Psychopharmacology (Drugs & Psychology) BPS302
 Weight Loss Consultant BRE307
 

Note that each module in the Certificate in Health Support is a short course in its own right, and may be studied separately.


What's in the Modules?

ANATOMY AND PHYSIOLOGY

This course contains 6 lessons as follows:

  1. Cells and Tissues- Explains the human body at a microscopic level, including the structure and function of cells, tissues and membranes.
  2. The Skeleton - Examines features of the human skeletal system.
  3. The Muscular System - Describes the human muscular system, in terms of structure and basic function.
  4. The Nervous System - Looks at the human nervous system, in terms of structure and basic functions.
  5. Digestion and Excretion - Explains different physiological systems of digestion and excretion in the body.
  6. Physiological Systems - Focuses on the different physiological systems of the body

MEDICAL TERMINOLOGY

There are 10 lessons in this module as follows:

  1. Scope and Nature of Medical Terminology
  2. Anatomical Structure
  3. Medical Equipment and Processes
  4. Pharmacological Terminology
  5. Musculoskeletal System
  6. Cardiovascular, Lymphatic and Immune Systems
  7. Respiratory and Reproductive Systems
  8. Digestive and Excretory Systems
  9. Integumentary System (Skin)
  10. Nervous and Sensory Systems

OFFICE PRACTICES

The course covers the following:

  1. Introduction: Scope of office work, procedures, the home office vs commercial premises, etc.
  2. Communication Systems: Using the phone, business letters, faxes, couriers, postage, etc.
  3. Writing Letters and Reports: Structure of a report, memos, writing business letters.
  4. Computers: Scope and uses of computers, types of computers, software types, peripherals, word processing, CD Roms, Modems, setting up and care of a PC.
  5. Office Materials and Equipment: Stationary, Office furniture, Paper specifications, Filing & record keeping etc.
  6. Office Organization and Procedures: Office layout and organization, security.

ELECTIVES

These are designed to build extra skills which compliment job in medicine, complimentary medicine and health services. A range of options are offered, to provide students the change of pursuing areas of specific relevance or interest to them. This way every student can build a slightly different set of skills, differentiating themselves from others in industry, and allowing them to develop a reputation as a "specialist" fulfilling a niche that is different to others.

WORKING IN MEDICAL OR HEALTH ADMINISTRATION

 
A medical or health care administrator or receptionist may work on the front desk of a medical or health centre, or behind the scenes in an office.
They provide key support to the practitioner in their dealings with the patients.
A receptionist will be the first person a client will see when they arrive at the clinic, or speak to if they call the clinic. A medical or health care administrator may work by themselves or in a team, and do some, or all of the following:
  • Answer client’s preliminary questions
  • Arrange appointments
  • Organise schedules
  • Liaise between medical professionals and patients
  • Answer phones
  • Organise and file patient records
  • Process payments
  • Process mail and emails
  • Explain procedures and complete client forms
  • Ensure stock levels are maintained

Opportunities
Health support workers (eg. Carers, receptionists, nurses and administrators) may be employed by doctors, osteopaths, physiotherapists, psychologists, naturopaths, acupuncturists, chiropractors, hospitals, radiologists, elderly care facilities, and other health care facilities.

As long as there are health care professionals, there will be a need for medical and health care support staff. With the ageing population there is an increase in the number of health and medical facilities opening up, and therefore there is an increase in the number of jobs available.

Many practices will operate only in business hours, however some may also be open in evenings and weekends.

Medical and health care receptions may advanced there career into clinic management, medical assistant, and (through additional study) nurse positions.

Risks and challenges
In a busy clinic staff can find the environment stressful at times.

Support staff will be constantly exposed to sick people, so will need to take care with hygiene, and make sure they have a strong immune system to avoid contracting illnesses.

They will often be dealing with people who are feeling unwell, and may be rude or emotional to deal with at times. The receptionist will need to be caring and patient when dealing with people in these situations.

Getting a Career Start
The main skills necessary for a medical and health care support staff are office skills, and an understanding of the medical industry. These skills can be developed through experience, as well as through education. There are many vocational education courses that may also contribute toward developing such skills.
 Education alone is not enough to advance in this career though. You need experience, an appropriate attitude and empathy with patients, communication skills, and more.  
A knowledge of health sciences and medical terminology will also be advantageous to aid with comprehension and communication within the clinic. Again there are a number of vocational short courses that will provide this knowledge.

First aid and CPR training will be useful and may be essential.

You will need to develop an attitude of empathetic caring, whilst remaining calm in stressful situations.

Related jobs:

  • Medical Supplies and Sales Representative
  • Nutrition Counsellor
  • Counsellor
  • Medical Administrator
  • Clinic Manager

 

ACS is a Member of the Complementary Medicine Association.

Member of Study Gold Coast Education Network.

ACS Global Partner - Affiliated with colleges in seven countries around the world.


How can I start this course?

You can enrol at anytime and start the course when you are ready. Enrolments are accepted all year - students can commence study at any time. All study is self paced and ACS does not set assignment deadlines.

Please note that if a student is being assisted by someone else (e.g. an employer or government subsidy), the body offering the assistance may set deadlines. Students in such situations are advised to check with their sponsor prior to enrolling. The nominal duration of a course is approximately how long a course takes to complete. A course with a nominal duration of 100 hours is expected to take roughly 100 hours of study time to complete. However, this will vary from student to student. Short courses (eg. 100 hrs duration) should be completed within 12 months of enrolment. Certificates, Advanced Certificates and Awards (eg. over 500 hours duration) would normally be completed within 3 -5 years of enrolment. Additional fees may apply if a student requires an extended period to complete.
If a student cannot submit their assignments for 6 months to ACS, they should advise the school to avoid cancellation of their student
registration. Recommencement fees may apply.

Simply click on the ENROL OPTIONS button at the top of this screen and follow the prompts.

You can see the course price at the top of this page. Click 'enrolment options' to see any payment options available.

You can pay by Credit Card, PayPal, Afterpay or bank transfer.

Yes! We have payment plans for most courses. Click 'enrolment options' to see the available payment plans.
We also have Afterpay that will allow you to pay for your course or payment plans in four instalments (if you are in Australia).


What do I need to know before I enrol?

There are no entry requirements that you need to meet to enrol in our courses, our courses are for everyone.
If you are under 18, we need written permission from your parent/ guardian for your enrolment to continue, we can arrange that after you have enrolled.

You don’t need to purchase any additional resources to complete our courses.

We aim to teach you the essentials without you having to purchase any specific computer program.
We recommend that you have access to a word processing program, such as Microsoft Word or Google Docs, so that you can easily complete and submit your assignments.

You sure can. We are here to help you learn whatever your abilities.

Yes, if you are enrolling in a Certificate or Advanced Certificate, you might be eligible for credits if you have evidence of your previous studies or relevant experience. More information is here.

We recommend that you are able to browse websites, send emails and conduct online research. You will need to be able to type and submit your assignments.
If you have limited computer skills, we can make special arrangements for you.

This is possible, it depends on the institution. We recommend that if you would like to use our courses that you contact the institution first. Our Course Handbook is a good resource for this.

Our courses are written in English and we only have English speaking academic staff. If you can read and complete your assignments in English, our courses are ideal for you.

Our courses are designed to build knowledge, hands on skills and industry connections to help prepare you to work in the area, running your own business, professional development or as a base for further study.

This course is aimed at providing you with a solid understanding in your selected discipline. It has been designed to take 600 hours, which includes your course reading, assignment work, research, practical tasks, watching videos and more. When you complete the course, will have a good understanding of the area/ industry you want to work in.

It’s up to you. The study hours listed in the course are a rough guide, however if you were to study a short course (100 hours) at 10 hours per week, you could finish the course in 10 weeks (just an example). Our courses are self-paced, so you can work through the courses in your own time. We recommend that you wait for your tutor to mark and return your assignment before your start your next one, so you get the benefits of their feedback.

The course consists of course notes, videos, set tasks for your practical work, online quizzes, an assignment for each lesson (that you receive feedback from your tutor from) and ends in an exam (which is optional, if would like to receive the formal award at the end), using our custom built Learning Management System - Login.Training.

Our courses are designed for adults to gain professional development and skills to further their careers and start businesses.

Our custom online learning portal allows you to conduct your learning online. There may be practical tasks that you can do offline. You have the option of downloading your course notes or print them to read later.

There is also the option to pay an additional fee for printed course notes and or USB (availability limited to location and deliverability).

Yes, if you don’t have access to the internet, you can receive the course as paper notes or on a USB stick for an additional fee. We can also make alternative arrangements for you to send your assignments to us.

We offer printed notes for an additional fee. Also, you can request your course notes on a USB stick for an additional fee.

Yes, your tutor is here to help you. Simply post any questions you have in your login.training portal or contact the office and we can pass on a message to your tutor.

We are more learning focussed, rather than assessment focussed. You have online quizzes to test your learning, written assignments and can complete an exam at the end of the course (if you want to receive your certificate). You will not receive a pass/ fail on your course work. If you need to add more details on your assignment, we will ask you to resubmit and direct you where you need to focus. If you need help, you can ask your tutor for advice in the student room.

Each module (short course) is completed with one exam.

Exams are optional, however you must sit an exam if you would like to receive a formal award. You will need to find someone who can supervise that you are sitting the exams under exams conditions. There is an additional cost of $55 (AUS) $50 (O/S) for each exam.
More information is here

There are practical components built into the course that have been designed to be achieved by anyone, anywhere. If you are unable to complete a task for any reason, you can ask your tutor for an alternative.

When you complete the course work and the exams (6 exams) and you will be able receive your course certificate- a Certificate. Otherwise, you can receive a Letter of Completion.

You can bundle the short courses to create your own customised learning bundle, Certificates or Advanced Certificates. More information is on this page.

Yes, our courses are built to be applicable for people living anywhere in any situation. We provide the fundamentals, and each student can apply their own unique flair for their own interests, region and circumstances with the one-on-one guidance of a tutor. There is also a bit of student directed research involved.

Employers value candidates with industry skills, knowledge, practical skills and formal learning. Our courses arm you with all of these things to help prepare you for a job or start your own business. The longer you study the more you will learn.

ACS has an arrangement with OAMPS (formerly AMP) who can arrange Professional Indemnity from Australian and New Zealand graduates across all disciplines. Ph: 1800 222 012 or email acs@oamps.com.au.


Who are ACS Distance Education?

ACS Distance Education have been educating people for over 40 years.

We are established and safe- we have been in education for over 40 years.
We are focused on developing innovative courses that are relevant to you now and what you will need to know in the future.
We are focused on helping you learn and make the most of your experience.
You can enrol at any time, you can work on your course when it suits you and at your own pace.
We are connected to many industry bodies and our staff participate in continuous improvement and learning activities to ensure that we are ahead of what learning is needed for the future.

Our courses are not accredited by the Australian Government. However many of our courses are recognised and held in high regard by many industry bodies.

Our courses are written by our staff, who all have many years experience and have qualifications in their speciality area. We have lots of academic staff who write and update our courses regularly.


How do I enrol my staff/ sponsored students?

Yes, you can do a request for a bulk enrolment and request an invoice on our Invoice Request Form

We can prepare an invoice, quote or proforma invoice. Simply complete your details on our Invoice Request form

We can arrange bulk discounts for your course enrolment, please get in touch with us to discuss your needs.

Yes, we have many students who are in locked facilities, such as prisons or hospitals. We can cater by also offering paper notes at an additional cost.


What if I have any more questions or need more information?

We can assist you to find the right course for your needs. Get in touch with us via email (admin@acs.edu.au) call on +61 7 5562 1088 or complete our course advice form.


What if I change my mind?

Please get in touch with studentservices@acs.edu.au if you would like to be removed from our mail list.

If you would like ACS Distance Education to delete your information at any time (whether you are a customer or a prospective customer), please contact our privacy officer and we will process this ( admin@acs.edu.au ).




Course Contributors

The following academics were involved in the development and/or updating of this course.

Tracey Jones (Psychologist)

B.Sc. (Psych), M.Soc.Sc., Dip.Social Work, P.G.Dip Learning Disability, Cert Editing, Cert Creative Writing, PGCE.
Member British Psychological Society, Member Assoc. for Coaching, Member British Learning Assoc.
25 years industry experience in writing,

Karen Lee

Nutritional Scientist, Dietician, Teacher and Author.
BSc. Hons. (Biological Sciences), Postgraduate Diploma Nutrition and Dietetics.
Registered dietitian in the UK, with over 15 years working in the NHS. Karen has undertaken a number of research projec

Jacinda Cole (Psychologist)

Psychologist, Educator, Author, Psychotherapist.
B.Sc., Psych.Cert., M. Psych. Cert.Garden Design, MACA
Jacinda has over 25 years of experience in psychology, in both Australia and England. She holds a BSc (Hons) in Psychology and a Masters in Psycholo





Tutors

Meet some of the tutors that guide the students through this course.

Alison Pearce

Alison brings a wealth of knowledge and experience to ACS Agriculture, Wildlife and Ecotourism students.

She has worked as a University Lecturer, a Quality Assurance Manager, a Research Technician, and has also run a veterinary operating theatre; responsible for animal anaesthesia, instrument preparation, and assistance with surgical techniques and procedures. She has worked in the UK, Australia and New Zealand.

She has extensive experience of handling, husbandry, and management of a wide range of both small and large animals and has a particular love for nature and wildlife

Nicola Stewart

BA(Hons); Dip.Pub; CIM Dip.Marketing; PGCE; Dip.Holistic Aromatherapy; Dip.Reflexology; Dip.Orton-Gillingham Multisensory Language Education; Masters in Education & Professional Studies/Research, PhD (underway)

Nicola worked in publishing before changing direction to teach Anatomy, Physiology and various complementary therapies in the UK’s post-compulsory sector for 16 years. She is the published author of 10 books, plus a range of magazine articles and has also ghost-written across a number of genres. When she is not working for ACS, she provides specialist literacy tuition for children with dyslexia.

Jon-Paul Dunne

I am a Bioscience postgraduate researcher at Durham university. I have a degree in environmental science and a permaculture design certificate as well as extensive experience in landscape and habitat restoration as well as sustainable food production and self-sufficiency. My key areas of expertise are climate change's causes, impacts and solutions, as well as ecological principles and design.

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