Multi Cultural Awareness

Study Multicultural awareness and cultural psychology. Learn more about different cultures around the world. Professional development or jobs training.

Course Code: BPS303
Fee Code: S3
Duration (approx) Duration (approx) 100 hours
Qualification Statement of Attainment
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STUDY CULTURAL AWARENESS AND DIVERSITY BY DISTANCE LEARNING

  • Help Break down cultural barriers.
  • Extend your "people skills", as a counsellor, manager, business owner, etc.
  • Work in a "helping profession" -welfare, immigration, international relations, etc.

Cultural diversity refers to the differences between human communities based on differences in their ideologies, values, beliefs, norms, customs, meanings and ways of life – in other words, differences based on cultural differences. These differences are expressed and exemplified in social practices, attitudes and values, family interactions and expectations, values concerning education, ways of defining and treating health (physical and mental), business and management behaviours and practices, political practices and our interpersonal relations. This course will develop your sensitivity to culture, diversity and multicultural societies, and improve your capacity to interact with people on multicultural issues.

Successful completion of this course/module will develop your understanding of appropriate practices and procedures within Multicultural Awareness.

"The world is shrinking. The internet, aeroplanes, emails, mobiles, faster travel, telecommunication. All of these things bring the people of the world closer together. Multicultural awareness will increase your knowledge and understanding of cultures around the world and how we can live together in a more understanding and knowledgeable way. A useful course for anyone living or working in a multicultural environment."
ACS Tutor: Tracey Jones, B.Sc. (Hons) (Psychology), M.Soc.Sc (social work), DipSW (social work), PGCE (Education), PGD (Learning Disability Studies).

Lesson Structure

There are 8 lessons in this course:

  1. Cultural Diversity
    • Introduction
    • Defining culture
    • Elements of culture
    • Societal structures and processes
    • Subcultures
    • Key areas of cultural diversity
    • Cultural behaviour
    • Values
    • Social discourse
    • Ideology
    • Expectations
    • Problems ith culture
  2. Cultural Self-Awareness
    • Introduction
    • Defining cultural self
    • Environmental influences
    • Family or social group
    • Definitions of self
    • Psychological influences
    • Human nature
    • Personal autonomy
    • Socio economic and political influences
    • Emphasis or minimisation of cultural diversity
    • Code switching
    • Physical environmental influences
  3. Prejudice and Racism
    • Introduction
    • Ingroups or outgroups
    • Ethnocentrism
    • What is prejudice
    • Functions of prejudice
    • How we measure prejudice
    • Theoretical perspectives on prejudice
    • Stereotypes
    • Functions of stereotypes
    • Dangers of using stereotypes
    • Discrimination
    • Social discrimination
    • Racism
    • Institutional or structural racism
    • Perception
    • Perceptual change
    • Cognitive dissonance
    • Perceptual defence
    • Reducing prejudice
    • Changing stereotypes
    • Developing cultural sensitivity
    • Belonging to a dominant culture
  4. Working with Culturally Different Clients
    • Introduction
    • Communicating across cultures
    • Principles of communication
    • Cultural differences
    • Communicating intimate information
    • The culturally skilled worker
    • Conformity
    • Factors affecting conformity
  5. Barriers to Effective Multi-Cultural Relationships
    • Abnormality
    • The counsellors culture
    • The clients culture
    • Individual differences
    • Cross cultural communication hurdles
    • Culture shock
    • Non verbal communication
    • Developing trust
    • Formal judgements
    • Culture and child development
    • Coping with change
  6. Developing Cultural Competence
    • Introduction
    • Culturally competent service delivery
    • Culturally appropriate service
    • Culturally accessible service
    • Culturally acceptable service
    • Training for cultural change
    • Cross culture counselling in disaster situations
    • The role of family
    • Working with other cultures
  7. Multicultural Mental Health Issues
    • Introduction
    • Problems with cultural difference in psychology
    • Cultural influences on mental health
    • Culture bound syndromes
    • Trance and possession disorder
    • Factors affecting grief and bereavement: social, psychological and cultural influences
  8. Shortcomings of Contemporary Counselling Theories and Future Developments
    • Introduction
    • Culture shock
    • Stages in cultural shock and adjustment
    • Post traumatic stress disorder
    • Treatments for culture distress
    • Successful intercultural adjustment

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Aims

  • Develop an awareness and appreciation of cultural diversity;
  • Understand the cultural awareness of the self through verbal and non-verbal means;
  • Understand the origins and influences of prejudice and racism;
  • Understand the impact of culture when working with culturally different clients;
  • Understand bias toward and barriers against effective multi-cultural relationships;
  • Understand the fundamentals of developing and implementing cultural competence;
  • Understand multi-cultural attitudes toward mental health issues.

What You Will Do

  • Learn what is meant by the term ‘culture’, and different cultural groups;
  • Discuss ‘cultural diversity’ and identify problems associated with it;
  • Discuss ‘intra-cultural’ and ‘inter-cultural’ contact to managing cultural diversity;
  • Identify reasons that people and groups make intercultural contact;
  • Explore how we communicate non-verbally;
  • Identify ways (verbal and non-verbal) that we communicate our identification to a cultural group;
  • In what ways a minority culture influence a dominant culture;
  • Ways that people and groups adapt to other cultures;
  • Explain the term ‘individualism-collectivism’;
  • Define
    • ‘ethnocentrism’
    • ‘prejudice’
    • ‘racism’
    • 'stereotype’
    • ‘discrimination’
  • Discuss how prejudice and/or racism help a group or person feel more comfortable about other cultures;
  • Explore the role of stereotyping by a dominant culture in perceived discrimination by an immigrant community;
  • Define ‘culture shock’;
  • Identify barriers to communication that exist in intercultural communication situations;
  • Identify strategies to ensure effective communication with a person from another culture;
  • Explore the influence of culture differences when providing helping or counselling services to clients;
  • Explore ways that people from different cultures deal with psychological or communication problems such as conflict, depression, mental health etc.

Defining the Cultural Self

Does everyone in a culture behave in the same way?
Obviously, they do not.

Many factors contribute to variety within a culture; including:

  • individual human psychology,
  • socio-economical differences,
  • different situations,
  • differing human motivations.

Every culture contains within it all variations of human personality, different psychological attitudes, perceptions, ways of thinking and feeling, different kinds and levels of skill and so on. From outside a culture, we might see only what the members have in common, but from within, the people that make them are as varied as our own. However, we tend to share some fundamental aspects of our behaviour and attitude with other members of our culture, which are part of who we think we are.

Some aspects of our cultural self we can consider are listed below:

  • What we value in ourselves and others.
  • How we interact with others.
  • How we communicate our feelings. 
  • What support we offer or receive from others.
  • Who we seek support from and to what degree.
  • What we believe we should strive for or achieve.
  • What kind of parent we become.
  • How we relate to family and not-family.
  • How we define or perceive ourselves as human beings.
  • How and in what regard we express individualism.
  • How we relate to authority.
  • What potential we possess. 
  • What possibilities we can perceive for personal or social growth.
  • How we understand or define psychological distress.

Any or all of these aspects of cultural identity can be expressed in very different ways, or not at all except through our perceptions of self, others, and our world and our responses to them. They may be apparent in our opinions and judgements, the stories we tell each other, what we say about ourselves, our status and our expectations, and in our interactions with others. We may communicate them non-verbally through gestures and actions, the arts, our clothing, where we live, the kind of house we choose, and our uses of the surrounding space. We also communicate our cultural perceptions and cultural identity through what we say, to whom we say it and when, and through what we do not say.

How This Course Could Help You

We live in societies which are becoming increasingly multicultural. Whether you live or work directly with people from different ethnic or cultural backgrounds or not, the chances are that you will eventually. As a society we all stand to gain from understanding one another, and learning to accept and embrace differences. This course works through the benefits of recognising different cultures and what it means to have integrated communities. What you'll learn here is relevant to everyone, from migrants and indigenous people, and employers to employees.

This course is designed to have broad appeal to many different individuals and types of workplace. Some of the fields that people choosing this course represent include:

  • Psychology
  • Counselling
  • Psychotherapy
  • Social work
  • Nursing
  • Caring roles
  • Health professions
  • Migration
  • Personnel management
  • Careers counselling
  • Police
  • Teaching
  • Military


ACS is a Member of the Complementary Medicine Association.

Member of Study Gold Coast Education Network.

ACS Global Partner - Affiliated with colleges in seven countries around the world.

Since 1999 ACS has been a recognised member of IARC (International Approval and Registration Centre). A non-profit quality management organisation servicing education.


How can I start this course?

You can enrol at anytime and start the course when you are ready. Enrolments are accepted all year - students can commence study at any time. All study is self paced and ACS does not set assignment deadlines.

Please note that if a student is being assisted by someone else (e.g. an employer or government subsidy), the body offering the assistance may set deadlines. Students in such situations are advised to check with their sponsor prior to enrolling. The nominal duration of a course is approximately how long a course takes to complete. A course with a nominal duration of 100 hours is expected to take roughly 100 hours of study time to complete. However, this will vary from student to student. Short courses (eg. 100 hrs duration) should be completed within 12 months of enrolment. Certificates, Advanced Certificates and Awards (eg. over 500 hours duration) would normally be completed within 3 -5 years of enrolment. Additional fees may apply if a student requires an extended period to complete.
If a student cannot submit their assignments for 6 months to ACS, they should advise the school to avoid cancellation of their student
registration. Recommencement fees may apply.

Simply click on the ENROL OPTIONS button at the top of this screen and follow the prompts.

You can see the course price at the top of this page. Click 'enrolment options' to see any payment options available.

You can pay by Credit Card, PayPal, Afterpay or bank transfer.

Yes! We have payment plans for most courses. Click 'enrolment options' to see the available payment plans.
We also have Afterpay that will allow you to pay for your course or payment plans in four instalments (if you are in Australia).


What do I need to know before I enrol?

There are no entry requirements that you need to meet to enrol in our courses, our courses are for everyone.
If you are under 18, we need written permission from your parent/ guardian for your enrolment to continue, we can arrange that after you have enrolled.

You don’t need to purchase any additional resources to complete our courses.

We aim to teach you the essentials without you having to purchase any specific computer program.
We recommend that you have access to a word processing program, such as Microsoft Word or Google Docs, so that you can easily complete and submit your assignments.

You sure can. We are here to help you learn whatever your abilities.

Yes, if you are enrolling in a Certificate or Advanced Certificate, you might be eligible for credits if you have evidence of your previous studies or relevant experience. More information is here.

We recommend that you are able to browse websites, send emails and conduct online research. You will need to be able to type and submit your assignments.
If you have limited computer skills, we can make special arrangements for you.

This is possible, it depends on the institution. We recommend that if you would like to use our courses that you contact the institution first. Our Course Handbook is a good resource for this.

Our courses are written in English and we only have English speaking academic staff. If you can read and complete your assignments in English, our courses are ideal for you.

Our courses are designed to build knowledge, hands on skills and industry connections to help prepare you to work in the area, running your own business, professional development or as a base for further study.

This course has been designed to cover the fundamentals of the topic. It will take around 100 hours to complete, which includes your course reading, assignment work, research, practical tasks, watching videos and anything else that is contained in the course. Our short courses are a great way to do some professional development or to learn a new skill.

It’s up to you. The study hours listed in the course are a rough guide, however if you were to study a short course (100 hours) at 10 hours per week, you could finish the course in 10 weeks (just an example). Our courses are self-paced, so you can work through the courses in your own time. We recommend that you wait for your tutor to mark and return your assignment before your start your next one, so you get the benefits of their feedback.

The course consists of course notes, videos, set tasks for your practical work, online quizzes, an assignment for each lesson (that you receive feedback from your tutor from) and ends in an exam (which is optional, if would like to receive the formal award at the end), using our custom built Learning Management System - Login.Training.

Our courses are designed for adults to gain professional development and skills to further their careers and start businesses.

Our custom online learning portal allows you to conduct your learning online. There may be practical tasks that you can do offline. You have the option of downloading your course notes or print them to read later.

There is also the option to pay an additional fee for printed course notes and or USB (availability limited to location and deliverability).

Yes, if you don’t have access to the internet, you can receive the course as paper notes or on a USB stick for an additional fee. We can also make alternative arrangements for you to send your assignments to us.

We offer printed notes for an additional fee. Also, you can request your course notes on a USB stick for an additional fee.

Yes, your tutor is here to help you. Simply post any questions you have in your login.training portal or contact the office and we can pass on a message to your tutor.

We are more learning focussed, rather than assessment focussed. You have online quizzes to test your learning, written assignments and can complete an exam at the end of the course (if you want to receive your certificate). You will not receive a pass/ fail on your course work. If you need to add more details on your assignment, we will ask you to resubmit and direct you where you need to focus. If you need help, you can ask your tutor for advice in the student room.

Each module (short course) is completed with one exam.

Exams are optional, however you must sit an exam if you would like to receive a formal award. You will need to find someone who can supervise that you are sitting the exams under exams conditions. There is an additional cost of $55 (AUS) $50 (O/S) for each exam.
More information is here

There are practical components built into the course that have been designed to be achieved by anyone, anywhere. If you are unable to complete a task for any reason, you can ask your tutor for an alternative.

When you complete the course work and the exam and you will be able receive your course certificate- a Statement of Attainment. Otherwise, you can receive a Letter of Completion.

You can bundle the short courses to create your own customised learning bundle, Certificates or Advanced Certificates. More information is on this page.

Yes, our courses are built to be applicable for people living anywhere in any situation. We provide the fundamentals, and each student can apply their own unique flair for their own interests, region and circumstances with the one-on-one guidance of a tutor. There is also a bit of student directed research involved.

Employers value candidates with industry skills, knowledge, practical skills and formal learning. Our courses arm you with all of these things to help prepare you for a job or start your own business. The longer you study the more you will learn.

ACS has an arrangement with OAMPS (formerly AMP) who can arrange Professional Indemnity from Australian and New Zealand graduates across all disciplines. Ph: 1800 222 012 or email acs@oamps.com.au.


Who are ACS Distance Education?

ACS Distance Education have been educating people for over 40 years.

We are established and safe- we have been in education for over 40 years.
We are focused on developing innovative courses that are relevant to you now and what you will need to know in the future.
We are focused on helping you learn and make the most of your experience.
You can enrol at any time, you can work on your course when it suits you and at your own pace.
We are connected to many industry bodies and our staff participate in continuous improvement and learning activities to ensure that we are ahead of what learning is needed for the future.

Our courses are not accredited by the Australian Government. However many of our courses are recognised and held in high regard by many industry bodies.

Our courses are written by our staff, who all have many years experience and have qualifications in their speciality area. We have lots of academic staff who write and update our courses regularly.


How do I enrol my staff/ sponsored students?

Yes, you can do a request for a bulk enrolment and request an invoice on our Invoice Request Form

We can prepare an invoice, quote or proforma invoice. Simply complete your details on our Invoice Request form

We can arrange bulk discounts for your course enrolment, please get in touch with us to discuss your needs.

Yes, we have many students who are in locked facilities, such as prisons or hospitals. We can cater by also offering paper notes at an additional cost.


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Course Contributors

The following academics were involved in the development and/or updating of this course.

Lyn Quirk

M.Prof.Ed.; Adv.Dip.Compl.Med (Naturopathy); Adv.Dip.Sports Therapy
Over 30 years as Health Club Manager, Fitness Professional, Teacher, Coach and Business manager in health, fitness and leisure industries. As business owner and former department head fo

Tracey Jones (Psychologist)

B.Sc. (Psych), M.Soc.Sc., Dip.Social Work, P.G.Dip Learning Disability, Cert Editing, Cert Creative Writing, PGCE.
Member British Psychological Society, Member Assoc. for Coaching, Member British Learning Assoc.
25 years industry experience in writing,

Christine Todd

University lecturer, businesswoman, photographer, consultant and sustainability expert; with over 40 years industry experience
B.A., M.Plan.Prac., M.A.(Social).
An expert in planning, with years of practical experience in permaculture.





Tutors

Meet some of the tutors that guide the students through this course.

Nicola Stewart

Nicola worked in publishing before changing direction to teach Anatomy, Physiology and various complementary therapies in the UK’s post-compulsory sector for 16 years. She is the published author of 10 books, plus a range of magazine articles and has also ghost-written across a number of genres. When she is not working for ACS, she provides specialist literacy tuition for children with dyslexia.

Kerry Claydon

BA-BSc (Psychology, Computer Science, Aquaculture), BSc (Hons Microbiology), PhD (Microbiology), Diploma in Brewing Science

Kerry has over 20 years’ experience in various fields of microbiology including aquatic microbiology, medical microbiology, agricultural microbiology, and brewing microbiology. Kerry has been the Director of several health programs within Australian and Asia and is a passionate teacher and tutor.

Alison Pearce

Alison brings a wealth of knowledge and experience to ACS Agriculture, Wildlife and Ecotourism students.

She has worked as a University Lecturer, a Quality Assurance Manager, a Research Technician, and has also run a veterinary operating theatre; responsible for animal anaesthesia, instrument preparation, and assistance with surgical techniques and procedures. She has worked in the UK, Australia and New Zealand.

She has extensive experience of handling, husbandry, and management of a wide range of both small and large animals and has a particular love for nature and wildlife.

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