Crisis Counselling

Study Crisis Counselling by distance learning. Learn about different types of crisis and methods of intervention. Understand ethical, professional, legal, cultural issues and much more.

Course Code: BPS304
Fee Code: S3
Duration (approx) Duration (approx) 100 hours
Qualification Statement of Attainment
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LEARN COUNSELLING IN A CRISIS SITUATION

  • Learn about different types of crisis.
  • Develop your knowledge of different methods of crisis intervention.
  • Learn about ethical, professional, and legal implications of crisis intervention.

A crisis is a period of transition in the life of the individual, family or group, presenting individuals with a turning point in their lives, which may be seen as a challenge or a threat, a "make or break" new possibility or risk, a gain or a loss, or both simultaneously.

Most crises are part of the normal range of life experiences that most people can expect, and most people will recover from crisis without professional intervention. However, there are crises outside the bounds of a person's everyday experience or coping resources which may require expert help to achieve recovery.

A crisis can refer to any situation in which the individual perceives a sudden loss in their ability to problem solve and to cope. These may include natural disasters, sexual assault, criminal victimisation, mental illness, suicidal thoughts, homicide, a drastic change in relationships and so on.

Lesson Structure

There are 9 lessons in this course:

  1. Understanding methods of crisis intervention What constitutes a crisis and methods of crisis intervention?
  2. Ethical, professional and legal issues Current ethical, professional and legal implications of crisis intervention.
  3. Dangers of crises and effective intervention Dangers posed by crisis to the individual, the counsellor, and those around them. Determining effective modes of intervention.
  4. Developmental Crises Recognising and comprehending crises from a developmental perspective.
  5. Post-traumatic stress disorder Symptoms, treatment options and possible outcomes of post-traumatic stress disorder.
  6. Violence and sexual assault Effects of violence and sexual assault on the individual, and possible modes of intervention.
  7. Crisis and drug addiction Determining the relationship between crises and drug dependence.
  8. Family crises Major issues raises in family crises and appropriate methods of intervention.
  9. Crises and cultural issues Cultural influences on crisis situations.

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Aims

  • Identify what constitutes a crisis and to discuss methods of crisis intervention
  • Discuss current ethical, professional and legal implications of crisis intervention.
  • Explain the dangers posed by crises to the individual, the counsellor and those around them during crisis intervention, and to determine effective modes of intervention.
  • Identify and explain crises evolving from a developmental perspective.
  • Explain the symptoms, treatment options and possible outcomes of Post Traumatic Stress Disorder.
  • Describe the effect of violence and sexual assault on the individual and possible modes of intervention.
  • Explain the relationship between crises and drug dependence.
  • Discuss the major issues that arise in family crises and appropriate methods of intervention.
  • Discuss cultural influences on crisis situations.

What You Will Do

  • Role play a critical incident debriefing session
  • Familiarise yourselfwith a Counselling Association Code of Conduct
  • Interview a counsellor from a community mental health service in your area
  • View videos or films, read or listen to stories (where possible) about personal or family crises
  • Discuss post-traumatic stress disorder with a community mental health worker
  • Explore physical, emotional, cognitive and social responses to sexual assault or violence
  • Examine the relationship between trauma and drugs
  • Interview or observe people from other cultures to identify cultural and sub-cultural responses to crises
  • Explore how sub-cultural groups may require different counselling approaches
  • Consider various methods of crisis intervention.

Learn to Deal with Crisis Situations, before they Happen

Crises happen to everyone, and intervention can take many forms, from family helping and support strategies to professional counselling strategies aimed at helping the individual cope with crisis in ways that reduce the negative psychological, physiological and behavioural effects of trauma on that person and his or her environment.

The purpose of crisis counselling is to deal with the person’s current status by dealing with a crisis. Chronic exposure to stress or trauma can lead to mental illness. Therefore, it is important that counsellors have the skills and knowledge to help clients cope with their current stressors and trauma. Crisis counselling is not intended to provide psychotherapy or similar, but offers a short-term intervention to helps clients receive assistance, resources, stabilisation and support.

Crisis intervention differs from other counselling interventions in that it focuses on short-term strategies to prevent damage during and immediately after the experience of trauma. Crisis counselling is often followed by counselling for long term improvement of the client’s mental health and personal wellbeing. These will be discussed in more detail later in this lesson.

Crisis intervention has several purposes. It aims to reduce the intensity of the person’s physical, mental, emotional and behavioural reactions to a crisis. It also helps the individual return to the level of functioning they were at before the incident.

There is also an educational component to crisis intervention. The individual will be advised of the normal reactions to an abnormal situation. The individual will be told that their responses are temporary and that there is not a specific time that the person can expect to recover from the crisis.

What This Course Could Do For You

Helping people to overcome crises is something which most counsellors are adept at doing. Crises come in all different guises and can affect even the most well adjusted people. It is their suddenness coupled with our inability to change them which everyone finds so difficult to deal with. This course equips counsellors and trainees with skills which can be applied to a broad spectrum of crisis situations including assaults, death, terrorist attacks and various kinds of loss.

This course is suited to people who wish to broaden their counselling repertoire and those who wish to include it as part of a certificate or higher level qualification. People taking this course are those working in or planning to work in:

  • Counselling
  • Crisis counselling
  • Trauma counselling
  • Psychotherapy
  • Psychology
  • Health professions
  • Caring roles

ACS Student comment: [This course] enhances my skills in my job in the disability field.  One of the most pleasing things about ACS, is the flexibility it does allow in the way that you can lay out your assignments.  They are not pedantic about little issues; but [instead focus on] the core learning that you have gained. Darrell Blackman, Australia - Crisis Counselling 

 

ACS is a Member of the Complementary Medicine Association.

Member of Study Gold Coast Education Network.

Since 1999 ACS has been a recognised member of IARC (International Approval and Registration Centre). A non-profit quality management organisation servicing education.


How can I start this course?

You can enrol at anytime and start the course when you are ready. Enrolments are accepted all year - students can commence study at any time. All study is self paced and ACS does not set assignment deadlines.

Please note that if a student is being assisted by someone else (e.g. an employer or government subsidy), the body offering the assistance may set deadlines. Students in such situations are advised to check with their sponsor prior to enrolling. The nominal duration of a course is approximately how long a course takes to complete. A course with a nominal duration of 100 hours is expected to take roughly 100 hours of study time to complete. However, this will vary from student to student. Short courses (eg. 100 hrs duration) should be completed within 12 months of enrolment. Certificates, Advanced Certificates and Awards (eg. over 500 hours duration) would normally be completed within 3 -5 years of enrolment. Additional fees may apply if a student requires an extended period to complete.
If a student cannot submit their assignments for 6 months to ACS, they should advise the school to avoid cancellation of their student
registration. Recommencement fees may apply.

Simply click on the ENROL OPTIONS button at the top of this screen and follow the prompts.

You can see the course price at the top of this page. Click 'enrolment options' to see any payment options available.

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Yes! We have payment plans for most courses. Click 'enrolment options' to see the available payment plans.
We also have Afterpay that will allow you to pay for your course or payment plans in four instalments (if you are in Australia).


What do I need to know before I enrol?

There are no entry requirements that you need to meet to enrol in our courses, our courses are for everyone.
If you are under 18, we need written permission from your parent/ guardian for your enrolment to continue, we can arrange that after you have enrolled.

You don’t need to purchase any additional resources to complete our courses.

We aim to teach you the essentials without you having to purchase any specific computer program.
We recommend that you have access to a word processing program, such as Microsoft Word or Google Docs, so that you can easily complete and submit your assignments.

You sure can. We are here to help you learn whatever your abilities.

Yes, if you are enrolling in a Certificate or Advanced Certificate, you might be eligible for credits if you have evidence of your previous studies or relevant experience. More information is here.

We recommend that you are able to browse websites, send emails and conduct online research. You will need to be able to type and submit your assignments.
If you have limited computer skills, we can make special arrangements for you.

This is possible, it depends on the institution. We recommend that if you would like to use our courses that you contact the institution first. Our Course Handbook is a good resource for this.

Our courses are written in English and we only have English speaking academic staff. If you can read and complete your assignments in English, our courses are ideal for you.

Our courses are designed to build knowledge, hands on skills and industry connections to help prepare you to work in the area, running your own business, professional development or as a base for further study.

This course has been designed to cover the fundamentals of the topic. It will take around 100 hours to complete, which includes your course reading, assignment work, research, practical tasks, watching videos and anything else that is contained in the course. Our short courses are a great way to do some professional development or to learn a new skill.

It’s up to you. The study hours listed in the course are a rough guide, however if you were to study a short course (100 hours) at 10 hours per week, you could finish the course in 10 weeks (just an example). Our courses are self-paced, so you can work through the courses in your own time. We recommend that you wait for your tutor to mark and return your assignment before your start your next one, so you get the benefits of their feedback.

The course consists of course notes, videos, set tasks for your practical work, online quizzes, an assignment for each lesson (that you receive feedback from your tutor from) and ends in an exam (which is optional, if would like to receive the formal award at the end), using our custom built Learning Management System - Login.Training.

Our courses are designed for adults to gain professional development and skills to further their careers and start businesses.

Our custom online learning portal allows you to conduct your learning online. There may be practical tasks that you can do offline. You have the option of downloading your course notes or print them to read later.

There is also the option to pay an additional fee for printed course notes and or USB (availability limited to location and deliverability).

Yes, if you don’t have access to the internet, you can receive the course as paper notes or on a USB stick for an additional fee. We can also make alternative arrangements for you to send your assignments to us.

We offer printed notes for an additional fee. Also, you can request your course notes on a USB stick for an additional fee.

Yes, your tutor is here to help you. Simply post any questions you have in your login.training portal or contact the office and we can pass on a message to your tutor.

We are more learning focussed, rather than assessment focussed. You have online quizzes to test your learning, written assignments and can complete an exam at the end of the course (if you want to receive your certificate). You will not receive a pass/ fail on your course work. If you need to add more details on your assignment, we will ask you to resubmit and direct you where you need to focus. If you need help, you can ask your tutor for advice in the student room.

Each module (short course) is completed with one exam.

Exams are optional, however you must sit an exam if you would like to receive a formal award. You will need to find someone who can supervise that you are sitting the exams under exams conditions. There is an additional cost of $55 (AUS) $50 (O/S) for each exam.
More information is here

There are practical components built into the course that have been designed to be achieved by anyone, anywhere. If you are unable to complete a task for any reason, you can ask your tutor for an alternative.

When you complete the course work and the exam and you will be able receive your course certificate- a Statement of Attainment. Otherwise, you can receive a Letter of Completion.

You can bundle the short courses to create your own customised learning bundle, Certificates or Advanced Certificates. More information is on this page.

Yes, our courses are built to be applicable for people living anywhere in any situation. We provide the fundamentals, and each student can apply their own unique flair for their own interests, region and circumstances with the one-on-one guidance of a tutor. There is also a bit of student directed research involved.

Employers value candidates with industry skills, knowledge, practical skills and formal learning. Our courses arm you with all of these things to help prepare you for a job or start your own business. The longer you study the more you will learn.

ACS has an arrangement with OAMPS (formerly AMP) who can arrange Professional Indemnity from Australian and New Zealand graduates across all disciplines. Ph: 1800 222 012 or email acs@oamps.com.au.


Who are ACS Distance Education?

ACS Distance Education have been educating people for over 40 years.

We are established and safe- we have been in education for over 40 years.
We are focused on developing innovative courses that are relevant to you now and what you will need to know in the future.
We are focused on helping you learn and make the most of your experience.
You can enrol at any time, you can work on your course when it suits you and at your own pace.
We are connected to many industry bodies and our staff participate in continuous improvement and learning activities to ensure that we are ahead of what learning is needed for the future.

Our courses are not accredited by the Australian Government. However many of our courses are recognised and held in high regard by many industry bodies.

Our courses are written by our staff, who all have many years experience and have qualifications in their speciality area. We have lots of academic staff who write and update our courses regularly.


How do I enrol my staff/ sponsored students?

Yes, you can do a request for a bulk enrolment and request an invoice on our Invoice Request Form

We can prepare an invoice, quote or proforma invoice. Simply complete your details on our Invoice Request form

We can arrange bulk discounts for your course enrolment, please get in touch with us to discuss your needs.

Yes, we have many students who are in locked facilities, such as prisons or hospitals. We can cater by also offering paper notes at an additional cost.


What if I have any more questions or need more information?

We can assist you to find the right course for your needs. Get in touch with us via email (admin@acs.edu.au) call on +61 7 5562 1088 or complete our course advice form.


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Course Contributors

The following academics were involved in the development and/or updating of this course.

Lyn Quirk

M.Prof.Ed.; Adv.Dip.Compl.Med (Naturopathy); Adv.Dip.Sports Therapy
Over 30 years as Health Club Manager, Fitness Professional, Teacher, Coach and Business manager in health, fitness and leisure industries. As business owner and former department head fo

Tracey Jones (Psychologist)

B.Sc. (Psych), M.Soc.Sc., Dip.Social Work, P.G.Dip Learning Disability, Cert Editing, Cert Creative Writing, PGCE.
Member British Psychological Society, Member Assoc. for Coaching, Member British Learning Assoc.
25 years industry experience in writing,

Jacinda Cole (Psychologist)

Psychologist, Educator, Author, Psychotherapist.
B.Sc., Psych.Cert., M. Psych. Cert.Garden Design, MACA
Jacinda has over 25 years of experience in psychology, in both Australia and England. She holds a BSc (Hons) in Psychology and a Masters in Psycholo





Tutors

Meet some of the tutors that guide the students through this course.

Gareth Pearce

Gareth has over 25 years of experience in teaching and research in agriculture, veterinary medicine, wildlife ecology and conservation in a variety of colleges and universities in the UK, Australia and New Zealand. He qualified as a veterinary surgeon at the Universities of Melbourne and Bristol, having previously graduated in Agricultural Science and gained a PhD in Livestock Behaviour and Production. He also has post-graduate qualifications in Education, Wildlife Conservation Medicine, Aquatic Veterinary Studies and Wildlife Biology & Conservation.

Tracey Jones

Tracey has over 20 years experience within the psychology and social work field, particularly working with people with learning disabilities. She is also qualified as a teacher and now teaches psychology and social work related subjects.

She is a book reviewer for the British Journal of Social Work. Tracey has also written a text book on Psychology and has had several short stories published.

Nicola Stewart

Nicola worked in publishing before changing direction to teach Anatomy, Physiology and various complementary therapies in the UK’s post-compulsory sector for 16 years. She is the published author of 10 books, plus a range of magazine articles and has also ghost-written across a number of genres. When she is not working for ACS, she provides specialist literacy tuition for children with dyslexia.

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