Certificate In Management

Course CodeVBS004
Fee CodeCT
Duration (approx)600 hours
QualificationCertificate
  

Business School -Management Course

Wanted: Capable and Effective Managers

If you know how to organise people and resources to be efficient and productive; you will never be short of opportunities.

Not everyone is suited to be a manager; but management skills will help you in any career.

Graduates may seek positions such as:
  • Small Business Manager
  • Regional Office or Branch Manager
  • Marketing, Personnel or Production Manager
  • Departmental manager or Section head within a larger organisation
  • Self Employed Business Owner/Manager

Modules

Core ModulesThese modules provide foundation knowledge for the Certificate In Management.
 Management VBS105
 Project Management BBS201
 
Elective ModulesIn addition to the core modules, students study any 4 of the following 10 modules.
 Bookkeeping Foundations BBS103
 Industrial Psychology BPS103
 Motivation VBS111
 Supervision VBS104
 Bookkeeping Applications BBS203
 Conflict Management BPS201
 Ethics BPS217
 Information Security BIT203
 Operations Management VBS201
 Business Planning BBS302
 

Note that each module in the Certificate In Management is a short course in its own right, and may be studied separately.


How has Management Changed?

Priorities keep changing in the world of management.
In the early 20th century, the emphasis on industrial relations surged, and in the late 20th century the emphasis on quality control and environmental management grew.

Different individual managers and different organisations and companies will give different levels of emphasis to different components - some are holistic, others are more focused on profit, yet others are more concerned about the collective good of building community capacity. One manager will give a very high priority to care for their staff; while another cares far more for the business or their own profile and career progression within the business/organisation.
 
Theories on management and methods have changed through history, with different theorists emphasising a range of aspects of leaders in the field. Background knowledge of management theory assists managers in their work, approaches and perspectives. You can learn from the experiences of others and be flexible in incorporating a blend of your own ideas, and the ideas of management theorists in your management situation. Some of the leaders over time have included Fayol, Mayo and Hawthorne, Taylor, Webber, Tom Peters, Eminent psychologist Maslow, and Edward de Bono.

Early management theories in the late 1800’s espoused specifying and measuring all the organisational tasks and standardising them as much as possible - working also on a basic premise of rewarding and punishing workers. This set up worked well generally for production line and assembly work. Later methods by Webber involved setting up a strong hierarchy and line management of authority and control with standardised operating procedures and methods.  Later humanist theories concentrated on the workers, looking at the strengths of individuals and their capabilities and focusing on behavioural theories. Discovering the needs of the workers and the needs of the company and endeavouring to match them was the aim. Theory X and Y arose in this system and the work of psychologist Maslow concentration on the five essential needs of every human in order for them to function to their optimum played and still plays an important role in many workplaces. 

More recent theories include the Contingency theory, Systems theory and Chaos theory. Contingency theory is based on managers looking at all the aspects of the current situation and making a decision based on all those key aspects and developing a leadership style to suit the situation.  The Systems theory looks at inputs, processes, outcomes and outputs - and how change in one affects the others and how they are intermeshed in the big picture goal or outcome success. The Chaos theory is concerned with complex and unpredictable results - changing one aspect will alter the others as they are all interrelated in systems that are sensitive to their initial conditions.  Very small occurrences, changes, or points not considered can produce unpredictable sometimes drastic results, triggering a series of increasingly significant effects.
 
Management is an art that requires experience and knowledge. Trial and error - applying concepts and learning from it - is one of the best ways to develop management skills.




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COURSE STRUCTURE

This course is made of up 6 modules: two core modules and 4 elective modules.

To obtain the Certificate in Management, you must successfully complete all assignments and pass an exam in each of six modules.
 
CORE MODULES 
 
Management
There are 6 lessons as follows:
1.Introduction & Organizational Structures
2.Management Theories & Procedures
3.Problem Solving & Decision Making
4.Management Styles & External Influences
5.Employing People & Interview Skills
6.Staff Management

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Course aims
On successful completion of the course you should be able to do the following:

•Explain the role of managers in an organization and the kinds of organizations in which they function.
•Identify the processes and procedures that are associated with the effective management of staff in the workplace.
•Describe the use of motivation in the workplace and the effects this can have on staff performance.
•Describe how to recruit and interview a new staff member for a specific job in an organisation.
•Discuss work group project preparation, costing, performance analysis and goal completion from a managerial perspective.
•Describe the principles of Occupational Health and Safety policies, and their application in your industry sector.

Project management
Project Management is an invaluable tool used in all industries, and in all sorts of situations. It is relevant to a diverse range of projects, including technical, human resources, marketing, and more.
This is a compressed version of a much longer course, so it is highly informative, and great value for money.
It was developed by highly qualified professionals, with years of experience in their respective fields.

There are nine lessons as follows:
 1.Introduction
Understanding what project management is, and what its applications might be.
2.Project Identification
Identification and defining projects which need management.
3.Project Planning
Developing a strategy and framework for the plan.
4.Project Implementation
Managers duties during implementation, developing a Preparation Control Chart,
Regulating implementation.
5.Project Completion & Evaluation
Dangers in this stage, Steps in Project completion, Declaring a project sustainable,
Developing an evaluation method.
6.Technical Project Management Skills
Preparing a proposal, budget control/management, steps in drawing up a
post project appraisal.
7.Leadership Skills
Styles of leadership, leadership principles and methods.
8.Improving Key Personnel Skills
Listening skills, Negotiation skills, Conflict management.
9.Major Assignment
Developing full documentation for a project.

 

ELECTIVE MODULES (Choose 4 from the list below)

Motivation
 
This course contains eight lessons, as follows:
1. Introduction
2. Awareness
3. Tangible Rewards
4. Intangible Rewards
5. Negative Motivators
6. Initiating Motivation
7. Maintaining Motivation
8. Applications

Supervision 1
There are 10 lessons as follows:
1.Introduction - Organisational structures & responsibilities.
2.Understanding the work place - Government and private personnel departments, unions.
3.Communications and human relations.
4.Motivating employees.
5.Organising the work place.
6.Problem solving techniques.
7.Discipline, complaints and grievances.
8.Interviewing, recruitment, training.
9.Work place safety.
10.Dealing with management/worker participation/ report writing/ staff meetings.

 
Industrial Psychology
There are ten lessons in this course, as follows:
1.Introduction
2.Understanding the Employees
3.Personality & Temperament
4.Psychological Testing
5.Management & Managers
6.The Work Environment
7.Motivation and Incentives
8.Recruitment Ways of seeking applicants
9.Social Considerations Group Behaviour
10.Abnormalities and Disorders Psychosis

Conflict Management
There are eight lessons in this course, as follows:
 1.Conflict Management and Anger
2.Listening
3.Negotiation
4.Mediation
5.Facilitation
6.Balance of Power
7.Discussion and Group Work
8.Crisis Analysis and Responses
 

Bookkeeping Foundations
There are 13 lessons as follows:
 1.Introduction
2.Balance Sheet
3.Analysing and Designing Accounting Systems
4.The Double Entry Recording Process
5.Cash Receipts and Cash Payments Journal
6.Credit Fees and Purchases Journal
7.The General Journal
8.Closing the Ledger
9.Profit and Loss Statement
10.Depreciation on Non-current Assets
11.Profit Determination and Balance Day Adjustments
12.Cash Control: Bank Reconciliation and Petty Cash
13.Cash Control: Budgeting

Bookkeeping Applications
There are 12 lessons as follows:
 1.Trading firms and accounting rules
2.Physical Inventory System
3.Perpetual Inventory System
4.Inventory Valuation
5.Accounting for bad and doubtful debts
6.Classified Profit and Loss Statements for trading firms
7.Control Accounts
8.Budgeting for Trading Firms
9.Statement of Cash Flows
10.Alternatives in Accounting
11.Analysis and Interpretation of Accounting Reports
12.Business Expansions and Sources of Finance

Business Planning
There are 11 lessons as follows:
1.Introduction to Business Planning – The business plan, strategic and operational planning, feasibility studies, the executive summary.
2.Focus and Direction – Deciding on direction, visualising future business directions, vision and mission statements
3.Legal and Administrative Requirements – Legal structure of a business, business names, taxation, regulations, licenses and permits, types of business ownership
4.Developing Objectives and Strategies – Setting goals and objectives, SWOT and GAP analyses, strategies for achieving objectives
5.Planning for Growth – Planned as opposed to runaway growth, subcontracting, franchising, licensing, the growth plan
6.Risk Management and Contingencies – Approaches to risk management, identifying business risks
7.Systems – System components, the quality audit, benchmarking, business plans as a mechanism of control
8.Marketing Plans – The definition of marketing, marketing requirements, the marketing process, market research, implications of unplanned marketing
9.Operation Plans – Control of business operations, writing an operation plan
10.Human Resource Plans – The value of human resources, occupational health and safety, skills and competencies of different staff
11.Financial Plans – The importance of financial planning, establishment costs and start up capital, cash flow forecasts, profit and loss statements



 
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Suggested Reading
 
Management is an ebook written by staff of the school, written to complement our management courses.
For details, click here
 
 
Project Management is another ebook written by our staff. It provides an excellent foundation for understanding this subject.Click for details
  John Mason

Writer, Manager, Teacher and Businessman with over 40 years interenational experience covering Education, Publishing, Leisure Management, Education, and Horticulture. He has extensive experience both as a public servant, and as a small business owner. John is a well respected member of many professional associations, and author of over seventy books and of over two thousand magazine articles.
  David Crothers

Extensive international experience in business and finance. Chartered Accountant with 20 years experience in corporate and financial roles. David has a FCA, GAICD, B.Sc.Econ (Hons), Cert IV TAA.
  Gavin Cole

Former operations manager for highly reputable Landscape firm, The Chelsea Gardener, before starting his own firm. Gavin has over 20 years of industry experience in Psychology, Landscaping, Publishing, Writing and Education. Gavin has a B.Sc., Psych.Cert., M. Psych. Cert.Garden Design, MACA.
  Christine Todd

University lecturer, businesswoman, photographer, consultant and sustainability expert; with over 40 years industry experience B.A., M.Plan.Prac., M.A.(Social). An expert in planning, with years of practical experience in permaculture.
  Event Management
Learn to plan and run events -parties, concerts, exhibitions, weddings, festivals etc. What is an event? An event is an occurrence, usually a special occasion. It can be either “a thing that just happens”; or a “planned social or public occasion”. An event is not always planned, but in the world of event management, the more planning that goes into an event, the smoother the event will run.
  Leadership
What makes a good leader? Is it an innate personality trait or a skill that can be acquired? This book is an excellent guide to the theories and practice of leadership. It is full of interesting facts about social dynamics and examples of leadership styles. For those who are curious or in need of some leadership skills, this book will provide both entertainment and advice.
  Management
Management is the process of planning, organising, leading, and controlling an organisation’s human and other resources to achieve business goals. More importantly though, effective management needs to be a process of human interaction and compassion. Most bad managers don’t know they are bad. They may well admit that they are a bit erratic, or they are sometimes late to appointments, but it is rare that they will recognise that they are ineffective as managers. Never fear...read here. This book has something to offer even the best of managers.
  Project Management
This ebook is designed to help improve your capacity to manage any type of project in any type of industry. It may be read as a stand- alone book; used as something to refer to during the process of managing projects, or used as a complementary reference to help enhance the overall learning experience when studying a project management course.