Bed & Breakfast Management

Study Bed and Beakfast Mangement, Learn and Earn

DREAMING ABOUT RUNNING YOUR OWN BED AND BREAKFAST BUSINESS?

• Start a B & B
• Start a Guesthouse
• Become your own boss
• Self paced 100 hour correspondence course

Make it true and set firm foundations to your business with this course full of practical advice and skills.

The course has very recently been revised with much more up to date information added relating to running a bed and breakfast or guesthouse accommodation, no matter how small or large.

This course is an absolute essential for all people before they embark on a their ambition to manage a bed and breakfast.  Learn about the practicalities and get some ideas of how you can make your bed and breakfast stand out from the competition!

Lesson Structure

There are 7 lessons in this course:

1. Introduction to Management & Marketing
2. Facilities and Decor
3. Customer Service
4. Equipment
5. Supplying Meals
6. Food Purchasing
7. Records and Financial Management

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Aims

• Identify the scope and nature of skills required for successful bed and breakfast or guesthouse management.
• Discuss the provision and management of facilities and décor in a guesthouse or B & B.
• Discuss the provision and management of equipment in a guesthouse or B & B.
• Discuss the provision and management of meals in a guesthouse or B & B.
• Determine the management of financial and other records in a guesthouse or B & B.
• Determine the various procedures for seeking competitive prices on specified equipment.

What You Will Do

• Introduction to Management & Marketing
  • The Basic Principles of Management
  • The Four Main Steps in Management
  • Understanding Policies
  • Marketing
  • Advertising
• Facilities and Decor
  • The General Layout
  • The Dining Area
  • The Food Production Area
  • Parking
  • Telephones
  • Cleaning
• Customer Service
  • Personnel and Service
  • General customer service
  • Staff recruitment, training and induction
  • Orders and instruction
  • Procedures for dealing with orders not carried out correctly
  • Bedroom Service
• Equipment
  • Principles of Design
  • Safety Risk Analysis
  • Safety Audit
  • Using Audit Forms and Checklists
  • Signs for communication danger
  • Toilet and bathrooms facilities
  • Materials Control
  • Maintenance control
• Supplying Meals
  • Breakfast timings
  • What to serve (continental or full cooked breakfast)
  • Presentation
  • Dealing with special requirements
  • Serving other meals and snacks
  • Dealing with customer complaints
• Food Purchasing
  • Effective Purchasing
  • Planning ahead
  • The role of the Purchaser
  • Select your supplier or use your own goods
  • Effective bulk buying
  • Know about following regulations (know the legalities and alcohol licensing).
• Records and Financial Management
  • Management of guesthouse records
  • Reservations procedures
  • Cancellation procedure
  • The control of accounts
  • Methods of payment
  • Safe deposits
  • Liabilities
  • Productivity
  • Financial records management
  • Insurance
  • Taxation
  • Financial Control

A bed and breakfast is generally a private house offering accommodation and breakfast in a package deal. A guest house is a private house that may be offering paid accommodation only.

These are very general definitions, and could relate to any size of accommodation, and any standard of facility or service.

In Britain, guest houses have become most commonly equated with seaside accommodation. In South Africa guest houses are generally found in tourist areas. In Australia, guesthouses are often larger facilities, and bed and breakfast operations are smaller.

This course is relevant to any form of house or home type accommodation provided primarily for tourists. This is distinctly different to hotel accommodation which is not in a "home style" setting.

• Better Services, Better Staff, More Flexibility, Personal treatment .... We aren't perfect, but we try hard to lelp you learn" 
• We have schools and staff in both Australia and the UK; and as part of a network of more than 15 colleges across three countries; we bring our students a wealth of resources and a unique international perspective, not found in other colleges. You can phone us and talk to tutors, or email for prompt replies, 5 days a week, in either of two countries -that means there is someone you can contact, 16 hrs a day on work days.
• For us, your learning is top priority (Other colleges are often more focussed on assessment, Many will limit the time you can take to study. Others limit your access to students. We offer stronger student support, and unique services -if it's going to help you learn, we will make every possible effort to help you).
• Expert, tertiary qualified and experienced staff provide you with personal tutoring support, one on one.