Classroom Delivery Skills

Course Code	BGN106
Fee Code	S2
Number of Assignments	10
Duration (approx)	100 hours

There are many factors that influence the effectiveness of education: the curriculum; the information that is included or excluded; the skills and knowledge that the student begins with; choice of physical resources; delivery techniques; the student’s commitment and aptitude; and the teacher’s teaching abilities.

Of overriding significance, however, is the teaching-learning relationship that develops between student and teacher, and that depends to a great extent on how they communicate with each other. Regardless of ability, if the teacher cannot communicate effectively to facilitate and encourage learning, the content of a course or training session will simply not be absorbed as intended. On the other hand, learning is improved when the student is able to communicate his/her needs and understanding.

For successful learning to occur, we require two key human factors: 

• An interested, receptive student who can communicate in ways that meet their learning needs 
• A teacher who can communicate the required information in a way that is responsive to the needs of the student, and that promotes student learning.

Course Structure
The course involves eight lessons covering:

1. Introduction
2. Facilities & Resources
3. Interpersonal Communication in Education
4. Listening Skills
5. Understanding Motivation
6. Motivational Factors
7. Applying Motivation to Education
8. Stress Management
9. Conflict Management
10. Mediation & Negotiation

Aims
Explain the role of communication between individuals in optimising the benefit of education.
Describe and use strategies to improve listening in order to correctly understand what another person is communicating to you.
Explain motivation as a factor in the teaching-learning situation and in the cultivation of an inquisitive approach to learning.
Select and cultivate motivational factors appropriate to particular classroom situations.
Describe practical techniques which can be used by an educator to motivate their students.
Describe practical techniques that can be used by an educator for managing their own stress, and also assisting students in stress management.
Identify, analyse and devise methods for dealing with conflict in an education setting.
Explain how to apply practical techniques to facilitate mediation in conflict situations in an educational setting.

This course develops the "people skills" side of training. It shows you how to handle students more effectively; how to enthuse them and keep them committed to their studies; and how to diffuse problems that might undermine their ability to effectively learn.