Certificate In Personnel Management

Business School -Personnel Management Certificate Course

Learn how people think in the workplace, how to motivate, nurture and manage them for productivity and sustainability  of an enterprise

• Improve your business skills, Expand your Career Opportunities
• Work in supervision, personnel management, employment services, or your own business
• Study from home, at your own pace, and gain skills that make a difference in industry

Modules

Note that each module in the Certificate In Personnel Management is a short course in its own right, and may be studied separately.

The Modules

Management

There are 6 lessons as follows:

1. Introduction & Organizational Structures
2. Management Theories & Procedures
3. Problem Solving & Decision Making
4. Management Styles & External Influences
5. Employing People & Interview Skills
6. Staff Management

Supervision
There are 10 lessons as follows:

1. Introduction - Organisational structures & responsibilities.
2. Understanding the work place - Government and private personnel departments, unions.
3. Communications and human relations.
4. Motivating employees.
5. Organising the work place.
6. Problem solving techniques.
7. Discipline, complaints and grievances.
8. Interviewing, recruitment, training.
9. Work place safety.
10. Dealing with management/worker participation/ report writing/ staff meetings.

Personnel Management

There are 10 lessons as follows:

1. Human behaviour
2. Workplace Communications
3. Workplace Conditions
4. Controlling Operations
5. Recruitment and Induction
6. Staff Training
7. Work Teams
8. Positive Discipline
9. Grievances and Complaints
10. Monitoring and Reporting

Motivation

This course contains eight lessons, as follows:

1. Introduction
2. Awareness
3. Tangible Rewards
4. Intangible Rewards
5. Negative Motivators
6. Initiating Motivation
7. Maintaining Motivation
8. Applications

Industrial Psychology
There are ten lessons in this course, as follows:

1. Introduction
2. Understanding the Employees Thinking
3. Personality & Temperament
4. Psychological Testing
5. Management & Managers
6. The Work Environment
7. Motivation and Incentives
8. Recruitment
9. Social Considerations
10. Abnormalities and Disorders
    

Conflict Management
There are eight lessons in this course, as follows:

1. Conflict Management and Anger
2. Listening
3. Negotiation
4. Mediation
5. Facilitation
6. Balance of Power
7. Discussion and Group Work
8. Crisis Analysis and Responses

• Established in 1979
• Offices in both Australia and the UK
• Our mantra has always been to make the students learning our top priority -to this end, access to tutors via email and phone is unrestricted and much easier than through many other colleges.
• We collect feedback from students and industry, and respond with continual updating of course notes (We often hear of other unis and colleges handing out notes that have remained unchanged for decades).
• Courses are unique -we write them, and offer through a small select network of affiliated colleges in 5 countries.
• A faculty of over 40 academics -all have university degrees or degree equivalent qualifications, plus significant industry experience; many have Masters degrees or higher qualifications -compare this with other schools
• We believe you cannot take short cuts if you want a "quality" education.  This is why our courses are often longer than elsewhere; but it is also why our graduates learn better, retain what they learn for longer, and are often more successful after they graduate.
• We are stable and sustainable.  In a world where many institutions are subject to financial and political pressures, ours is a fully independant and privately owned education system
• We believe strongly in the need for Diversity in education. We have a long history and highly respected track record amongst the sort of people who are bringing about change and innovation around the world. ACS courses are not for everyone; but what a boring world it would be if everyone studied the same thing in the same education system. Humanity advances by having a diversity of opinions and lots of variety in the way people think about and see things.
•  Our qualification system offers more options and flexibility than most
• "Standardised curriculum tends to produce clones; but diversity produces creativity and innovation"